HR Generalist

Vladimir Jones•Colorado Springs, CO

12d•Hybrid

About The Position

The HR Generalist serves as the internal owner of the employee experience at Vladimir Jones. This role is responsible for HR operations and BambooHR administration, as well as proactive work that keeps people engaged, including onboarding experience, stay interviews, engagement follow-through, and culture programming. This role partners closely with Vida HR, a fractional senior HR partner, for day-to-day mentorship, judgment calls, and escalation on complex or sensitive matters. Vida HR handles legal/compliance interpretation, employee relations investigations, and senior-level manager coaching. The HR Generalist owns the full operational and experiential layer of HR, with retention as an explicit, named responsibility.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field; equivalent experience considered.
Minimum 3–4 years in an HR Generalist or similar role, ideally with exposure to employee engagement or retention initiatives.
Strong knowledge of employment laws and HR best practices, with the judgment to know when to escalate rather than resolve independently.
Proficient with HRIS systems (BambooHR preferred) and Google Workspace.
Demonstrated interest or experience in employee engagement, retention strategy, or culture programming.
Excellent communication, interpersonal, and conflict-resolution skills.
Strong organizational skills with the ability to manage multiple priorities independently.
High level of professionalism, integrity, and confidentiality.
Reliable transportation; ability to travel between Denver and Colorado Springs offices as needed.
Comfort working within a dotted-line reporting structure alongside an external HR partner.

Nice To Haves

SHRM-CP/PHR certification preferred.

Responsibilities

Own retention as a named priority: design and run stay interviews, track early-tenure and long-tenure engagement signals, and translate findings into action.
In partnership with leadership and Vida HR, handle engagement survey administration, results communication, and action-planning follow-through.
Own the onboarding experience end-to-end from offer acceptance forward — not just logistics, but first-90-day engagement, check-ins, and early feedback loops.
Own VladAdds peer recognition platform - Nectar - for engagement reporting, insight, and recommendations.
Maintain the contract and relationship with Access Perks - our employee perks site - including annual analysis of its offering, employee engagement and alignment to agency experience.
Serve as primary administrator and point of accountability for BambooHR, including employee records, org charts, compensation history, and job changes.
Manage HR workflows in BambooHR: onboarding/offboarding, acknowledgements, performance cycles, and time-off workflows.
Run standard HR reports and dashboards (headcount, turnover, retention, onboarding completion, PTO, compliance acknowledgements) for leadership and Vida HR.
Own BambooHR data integrity through regular audits and consistency checks.
Serve as the internal point of information for HR process and BambooHR questions, routing judgment-based or sensitive matters to Vida HR.
Serve as the single point of contact for candidates from offer acceptance forward, coordinating systems access, orientation scheduling, and first-week readiness.
Partner with Vida HR on recruiting logistics and interview coordination for open roles sourced through Vida HR.
Oversight of Agency LinkedIn subscription for proactive recruiting efforts, outside of Vida HR process.
Ensure I-9 completion and E-Verify submission within required timelines; escalate exceptions to Vida HR.
Administer pre-employment background checks (VerifiedFirst), including initiation and results tracking; escalate any adverse findings or interpretation questions to Vida HR.
Coordinate offboarding logistics, including equipment return, access removal, and exit interview scheduling.
Coordinate routine benefits administration, enrollments, and life-event changes with our broker and Bennie platform.
Maintain benefits documentation, deadlines, and enrollment materials; lead open enrollment logistics and completion tracking.
Serve as the administrative point of contact for routine benefits requests; route interpretation, coverage, or eligibility questions to the broker and/or Vida HR.
Communicate benefits and 401(k) changes to Finance for payroll processing; partner with Finance on 401(k) administration, including rollovers, distributions, and offboarding coordination.
Coordinate leave-related paperwork and documentation (FMLA and other leave types), including tracking timelines and required communications.
Maintain accurate leave records in BambooHR and ensure documentation is complete and on time.
Partner with Vida HR for eligibility interpretation, compliance guidance, accommodations, and complex leave scenarios.
Coordinate performance management logistics — goal-setting cycles, review scheduling, documentation, and completion tracking — while Vida HR provides manager coaching and performance-related guidance, particularly for first-time and developing managers.
Coordinate manager and employee training logistics - while Vida HR provides compliance training tracking (e.g., harassment prevention, safety).
Facilitate scheduling and logistics for leadership development and career-growth initiatives.
Own planning rhythm and execution for agency cultural initiatives, including One Agency Day, VJ Gathers, and VJ Masterclass.
Oversee and support the Front Desk/Office Manager in scheduling, communications, vendor management, and on-site execution for employee events.
Support internal communications that reinforce culture, recognition, and belonging.
Maintain accurate HR documentation and ensure audit readiness in BambooHR and internal files.
Track compliance training completion and required documentation.
Maintain and post required labor law notices, and support distribution of handbook updates and policy communications to employees.
Coordinate with the agency's Reputation Management Representative regarding Glassdoor presence and ratings.
Track and report Glassdoor score trends and updates to the President and Vida HR.
Support timely follow-through on reputation-related action items as directed by leadership or Vida HR.
Submit employee status, benefits, and time-off changes to Finance.
Ensure timely and accurate payroll inputs; assist employees with payroll process questions.
Escalate payroll discrepancies to Finance.
Escalate to Vida HR: employee relations concerns, policy interpretation, leave eligibility, accommodations, disciplinary actions, investigations, compliance matters, and background check interpretation or adverse action situations.
Escalate to Finance: payroll discrepancies, deductions issues, and wage-related questions.
Escalate to the President: high-risk employee relations matters, compensation exceptions, and termination decisions.