HR Generalist

Quality Enterprises USA, Inc.Naples, FL

About The Position

The HR Generalist is responsible for supporting a wide range of human resources functions, with a strong focus on employee relations, workplace investigations, and policy compliance. This role partners with employees and management to foster a positive work environment, ensure consistent application of HR practices, and support the overall employee lifecycle including onboarding, performance management, and employee engagement.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred
  • 3–5 years of HR Generalist or Employee Relations experience
  • Strong understanding of employment law and HR best practices
  • Experience conducting workplace investigations preferred
  • Excellent communication, documentation, and interpersonal skills
  • Ability to handle sensitive matters with confidentiality and professionalism
  • Strong organizational and multitasking abilities

Nice To Haves

  • SHRM-CP, PHR, or similar HR certification
  • Experience in both union and non-union environments (if applicable)
  • HRIS experience (e.g., ADP, Workday, UKG, etc.)
  • Strong conflict resolution and coaching skills
  • Ability to work independently while supporting a broader HR team

Responsibilities

  • Serve as a primary contact for employee concerns, complaints, and workplace conflicts
  • Conduct timely, thorough, and objective workplace investigations
  • Document findings, interviews, and recommendations in accordance with company standards
  • Advise managers on corrective action, performance issues, and disciplinary procedures
  • Ensure consistent application of policies, procedures, and employment laws
  • Support termination, disciplinary, and performance improvement processes
  • Identify trends in employee relations issues and recommend preventive strategies
  • Support full-cycle recruitment activities including job postings, interviewing coordination, and onboarding
  • Administer employee onboarding and offboarding processes
  • Maintain accurate employee records and HRIS data
  • Assist with benefits administration and employee inquiries
  • Support performance review processes and goal setting initiatives
  • Help ensure compliance with federal, state, and local employment regulations
  • Participate in HR projects, training initiatives, and policy updates
  • Promote employee engagement and a positive workplace culture
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