HR Generalist

Swinerton•Concord, CA

7d•$41 - $52•Hybrid

About The Position

Facilitates employee lifecycle activities and responds to basic management and employee inquiries/requests. Supports core processes of the Talent First service delivery model and provides high-quality, high-touch assistance to all colleagues ensuring customer satisfaction, expertise, confidentiality, and timeliness. Evaluates and analyzes employee requests/concerns, quickly interprets situations, determines appropriate resolution and/or escalation, and communicates resolution or escalation to customers, tracking situation status to ensure completion and customer satisfaction. Maintains, updates, and produces information stored in HCM and related databases. Provides employee and organization data reports as needed using various report writing tools. Maintains employee records, per employment law and Company’s retention policy. Assists managers and employees in quickly finding answers to their questions via self-service. Assists in delivering and continuously optimizing workforce management systems, processes, and procedures supporting the employment life cycle. Meets professional obligations through efficient work habits such as accountability for work schedules and meeting deadlines in an effective and timely manner. Provides support to teammates, COEs, and Talent First team members in pursuit of Talent First goals and priorities. Collaborates with Talent Acquisitions and Solutions team to meet new hire deadlines and coordination nationwide. Facilitates monthly new hire orientations that introduce Company’s culture, review necessary information, and provide resources that will support employees to integrate and function at full capacity. Assists with completion of new hire processes, maintains onboarding documents in HCM and other required systems, initiates pre-boarding process including I-9 completion, drug and alcohol testing, and background screening, and facilitates all new hire access and equipment requests ensuring appropriate and timely access is provided. Works directly with leadership to facilitate voluntary termination process as needed (such as final time entry, prepare and distribute separation paperwork, Payroll notification, final check procurement, etc.). Works with Solution’s team HR Managers as needed. Works with Business Technology to facilitate all system and application deactivation for leave of absences and terminations in a consistent and timely manner. Facilitates and processes compensation and job changes (such as promotions, compensation increases, one-time payments, title changes, transfers, etc.) through HCM system and ensures accuracy of information, required documents, process approvals; and communicates certain changes with HR COE and Payroll groups, as required. Assists administration of Company’s Preferred Drivers and MVR monitoring program. Completes reverifications of I-9 work authorization. Facilitates communications as requested. Participates and provides support for craft events, as requested. Assists administration of project specific Client Mandates. Supports Benefits team with general employee inquiries, guidance, and LOA support, as requested. Assists with record archiving, as needed. Facilitates mass craft communications and surveys, as requested. Supports team with data reconciliation regarding all employee changes (such as transfers, hires, terminations, etc.). Answers general employee and manager questions regarding employment policies and benefits. Monitors vacation and sick time balances in Workday and shares information with management, as requested. Assists with Preferred Driver, DOT Driver, and Return-to-Work screening and program administration. Assists Employee Relations Managers with ADA accommodation evaluation and documentation, as requested. Assists management with development check-in process including reporting information. Assists with management of craft assets and facilitates issue resolution, as needed. Manages weekly and interim check distribution process. Collects and documents business requirements for project and process improvement/automation efforts. Visits job sites and offices, as needed. Completes other responsibilities as assigned.

Requirements

Bachelor’s Degree or technical degree in Human Resources, Psychology, Communications, or other related field preferred; or combination of related training and two (2) years of HR-related work experience
PHR, SHRM-CP or SHRM-SCP certification preferred
Working knowledge of Human Resources best practices pertaining to policies and procedures and familiarity of full employee lifecycle
Basic knowledge of federal, state, and local employment laws (including FLSA, FEHA, and ADA)
Demonstrated drive to continuously educate self on new employment laws
Experience in a high touch customer service capacity
Experience with HR management systems (Workday HCM experience preferred)
Strong computer skills within Microsoft Office apps (primarily within Excel and Teams)
Ability to visit job sites and offices, as needed
Ability to quickly learn and use new applications and software
Experience working with all levels of employees and management, and the ability to build and nurture strong relationships
Effective interpersonal skills
Demonstrate dedication to high quality customer service and exceptional employee experience by being an employee champion and change agent supporting a high performing employee culture to meet current and future business needs
Demonstrate ability to work in fast-paced environment and contribute to high-performing team
Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each activity
Capable of working independently (with minimal supervision) with strong sense of self-motivation and ownership
Strong problem solving, organizational, and planning skills with a keen focus on accuracy and details
Ability to be collaborative while demonstrating effective communication with internal stakeholders
Strong English verbal and written communication skills that are clear, concise, well-organized, and demonstrate an understanding of audience needs
Bilingual English/Spanish is a plus
Problem-solving ability and proven accuracy with detailed information
Ability to visit job sites and offices, as needed
Reliability, dependability, and flexibility
in front of a computer for long periods of time

Responsibilities

Support core processes of the Talent First service delivery model and provide high-quality, high-touch assistance to all colleagues ensuring customer satisfaction, expertise, confidentiality, and timeliness
Evaluate and analyze employee requests/concerns, quickly interpret situation, determine appropriate resolution and/or escalation, and communicate resolution or escalation to customer, and track situation status to ensure completion and customer satisfaction
Maintain, update, and produce information stored in HCM and related databases.
Provide employee and organization data reports as needed using various report writing tools
Maintain employee records, per employment law and Company’s retention policy
Assist managers and employees in quickly finding answers to their questions via self-service
Assist in delivering and continuously optimizing workforce management systems, processes, and procedures supporting employment life cycle
Meet professional obligations through efficient work habits such as accountability for work schedules and meeting deadlines in an effective and timely manner
Provide support to teammates, COEs, and Talent First team members in pursuit of Talent First goals and priorities
Collaborate with Talent Acquisitions and Solutions team to meet new hire deadlines and coordination nationwide
Facilitate monthly new hire orientations that introduce Company’s culture, review necessary information, and provide resources that will support employees to integrate and function at full capacity
Assist with completion of new hire processes, maintain onboarding documents in HCM and other required systems, initiate pre-boarding process including I-9 completion, drug and alcohol testing, and background screening, and facilitate all new hire access and equipment requests ensuring appropriate and timely access is provided
Work directly with leadership to facilitate voluntary termination process as needed (such as final time entry, prepare and distribute separation paperwork, Payroll notification, final check procurement, etc.)
Work with Solution’s team HR Managers as needed
Work with Business Technology to facilitate all system and application deactivation for leave of absences and terminations in a consistent and timely manner
Facilitate and process compensation and job changes (such as promotions, compensation increases, one-time payments, title changes, transfers, etc.) through HCM system and ensure accuracy of information, required documents, process approvals; and communicate certain changes with HR COE and Payroll groups, as required
Assist administration of Company’s Preferred Drivers and MVR monitoring program
Complete reverifications of I-9 work authorization
Facilitate communications as requested
Participate and provide support for craft events, as requested
Assist administration of project specific Client Mandates
Support Benefits team with general employee inquiries, guidance, and LOA support, as requested
Assist with record archiving, as needed
Facilitate mass craft communications and surveys, as requested
Support team with data reconciliation regarding all employee changes (such as transfers, hires, terminations, etc.)
Answer general employee and manager questions regarding employment policies and benefits
Monitor vacation and sick time balances in Workday and share information with management, as requested
Assist with Preferred Driver, DOT Driver, and Return-to-Work screening and program administration
Assist Employee Relations Managers with ADA accommodation evaluation and documentation, as requested
Assist management with development check-in process including reporting information
Assist with management of craft assets and facilitate issue resolution, as needed
Manage weekly and interim check distribution process
Collect and document business requirements for project and process improvement/automation efforts
Visit job sites and offices, as needed
Complete other responsibilities as assigned