HR Generalist - Payroll & Benefits (Retro Studios)

Nintendo•Austin, TX

About The Position

Founded in 1998, Retro Studios is a wholly owned subsidiary of Nintendo Co., Ltd., and a powerhouse in game development. Working hand-in-hand with Nintendo, we craft award-winning titles for the company's cutting-edge platforms, blending innovation, artistry, and gameplay excellence. Our home base is Austin, Texas, a vibrant city known for its creative energy, live music, stunning natural scenery, and forward-thinking culture. With year-round sunshine and endless options for outdoor adventures, Austin offers the perfect backdrop for world-class developers to stay inspired, balanced, and at the top of their game. DESCRIPTION OF DUTIES: General: Serve as a trusted first point of contact for employees regarding HR-related questions, concerns, and requests, including benefits, leave, policies, and workplace practices. Partner with studio leadership to support employee needs, strengthen employee engagement, and promote a positive workplace culture. Support employee relations matters by documenting concerns, assisting with investigations, and ensuring consistent application of policies and procedures. Support HR initiatives including performance management cycles, annual reviews, onboarding, new hire orientation, and employee offboarding. Partner with Retro Studios and Nintendo recruiting teams to support hiring-related processes, onboarding integration, and recruitment initiatives as needed. Support effective communication and implementation of studio-wide HR policies, programs, and initiatives. Assist in the development, documentation, and continuous improvement of HR processes, policies, and procedures. Maintain accurate, confidential employee personnel records and HRIS data; conduct audits to ensure data integrity, compliance, and proper documentation. Prepare HR reports and metrics such as headcount, turnover, and absenteeism to support workforce planning and decision-making. Collaborate cross-functionally with Operations and HR colleagues on projects, audits, and special assignments. Stay current on employment law updates, HR trends, and best practices to ensure compliance and continuous improvement. Perform other HR and administrative duties as assigned. Lead the annual partnership with Nintendo of America (NOA) to validate and ensure 100% data accuracy for the annual Total Rewards Statements, ensuring employees have a clear, transparent view of their full compensation. Area of Expertise: Serve as the primary expert on benefits, leave administration, and 401k plan management. Administer and coordinate employee benefits programs, including enrollments, life events, vendor communication, and employee education. Manage and support workers’ compensation cases, employee leave programs, and unemployment claims, ensuring compliance with applicable federal, state, and company requirements. Function as an HR compliance liaison with Nintendo of America on employment-related requirements, including FLSA, ADA accommodations, FMLA administration, EEO practices, I-9 compliance, and employee handbook updates. Coordinate payroll administration activities, including data validation, reporting, and issue resolution in partnership with Finance and external vendors. This job description outlines primary duties and requirements and is not intended to identify all tasks that may be performed; individuals occupying the position may be required to perform other duties. The company may modify job duties from time to time, either in practice or in writing.

Requirements

Minimum of 5 years of professional HR experience required.
Bachelor’s Degree, preferably focusing on Human Resources, Organizational Behavior, or Business Administration.
Must have excellent verbal and written communication skills.
Proven ability to maintain the confidentiality of highly sensitive material with tact, sensitivity, and professionalism.
Must be comfortable researching subjects and generating solutions to unique issues with little direction provided.
Able to adapt to frequent change and manage competing demands.
Able to interact effectively with employees at all levels of the organization.
Must be able to demonstrate strong empathy and interpersonal skills.
Must be proficient with Microsoft Office applications including Word, Excel, and PowerPoint.
Must be detail-oriented and possess excellent organizational skills.

Responsibilities

Serve as a trusted first point of contact for employees regarding HR-related questions, concerns, and requests, including benefits, leave, policies, and workplace practices.
Partner with studio leadership to support employee needs, strengthen employee engagement, and promote a positive workplace culture.
Support employee relations matters by documenting concerns, assisting with investigations, and ensuring consistent application of policies and procedures.
Support HR initiatives including performance management cycles, annual reviews, onboarding, new hire orientation, and employee offboarding.
Partner with Retro Studios and Nintendo recruiting teams to support hiring-related processes, onboarding integration, and recruitment initiatives as needed.
Support effective communication and implementation of studio-wide HR policies, programs, and initiatives.
Assist in the development, documentation, and continuous improvement of HR processes, policies, and procedures.
Maintain accurate, confidential employee personnel records and HRIS data; conduct audits to ensure data integrity, compliance, and proper documentation.
Prepare HR reports and metrics such as headcount, turnover, and absenteeism to support workforce planning and decision-making.
Collaborate cross-functionally with Operations and HR colleagues on projects, audits, and special assignments.
Stay current on employment law updates, HR trends, and best practices to ensure compliance and continuous improvement.
Perform other HR and administrative duties as assigned.
Lead the annual partnership with Nintendo of America (NOA) to validate and ensure 100% data accuracy for the annual Total Rewards Statements, ensuring employees have a clear, transparent view of their full compensation.
Serve as the primary expert on benefits, leave administration, and 401k plan management.
Administer and coordinate employee benefits programs, including enrollments, life events, vendor communication, and employee education.
Manage and support workers’ compensation cases, employee leave programs, and unemployment claims, ensuring compliance with applicable federal, state, and company requirements.
Function as an HR compliance liaison with Nintendo of America on employment-related requirements, including FLSA, ADA accommodations, FMLA administration, EEO practices, I-9 compliance, and employee handbook updates.
Coordinate payroll administration activities, including data validation, reporting, and issue resolution in partnership with Finance and external vendors.