HR Generalist I

Glacier Bancorp, Inc.•Rock Springs, WY

2d•Hybrid

About The Position

The Human Resource Representative I at First Bank of Wyoming supports the Human Resource Manager in administering the bank's HR programs. This includes handling employee recruitment, onboarding, benefits administration, employee relations, payroll, compensation, safety, training, and culture initiatives. The role involves reviewing job applications, managing records, generating reports, ensuring compliance with company policies and legal regulations, and maintaining strict confidentiality. The HR Representative plays a key role in maintaining a positive workplace environment and supporting the bank’s strategic HR objectives while adhering to and exemplifying our Core Values: Embrace Responsibility, Execute with Excellence, Pursue Growth & Learning, and Thrive Together. This is a Division position that may be located in one of the following First Bank of Wyoming locations: Cody, Evanston, Kemmerer, Powell, or Rock Springs.

Requirements

Associate’s degree in human resources, business administration, business management, or related field is required
1 to 3 years of similar or related experience, including preparatory experience is required
An equivalent combination of education, training, and experience may be considered.
Strong ability to solve problems and prioritize multiple tasks and responsibilities.
Ability to establish and maintain effective personal working relationships with peers and supervisors.
Skilled in meeting and greeting the public.
Ability to handle multiple projects and details simultaneously.
Ability to write routine reports and correspondence.
Ability to effectively present information and respond to questions from groups of managers and staff.
Employee must be capable of regular, reliable, and timely attendance.
Employee must be self-motivated, able to work quickly and accurately, and flexible in day-to-day activities.
Employee must be a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization.
Attention to detail as well as excellent organizational skills to perform in a fast-paced environment.
Must have the ability to prioritize and organize heavy workloads and demonstrate effective time management skills.
Must have the ability to work quickly and accurately, perform effectively under pressure, meet multiple and sometimes competing deadlines, and make decisions based on regulations, company policies, knowledge, and experience.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to motivate co-workers.
Ability to deal with problems involving several concrete variables in standardized situations.
Must have the ability to work both independently and in a team environment.
Must have the ability to understand and follow complex written and oral instructions.
Must have the ability to communicate effectively verbally and in writing.
Basic computer skills with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.
Working knowledge of standard office equipment.
A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: Climb (Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.) Balance (Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.) Stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.) Stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.) Kneel (Bending legs at knee to come to a rest on knee or knees.) Crouch (Bending the body downward and forward by bending leg and spine.) Crawl (Moving about on hands and knees or hands and feet.) Push (Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.) Pull (Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.)
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours or travel off site whenever required or requested by management.
Must be capable of regular, reliable and timely attendance.
Must be capable of climbing / descending stairs in an emergency situation.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Nice To Haves

SHRM and/or HRCI certification, strongly preferred.

Responsibilities

Assist with payroll, retroactive pay, and other compensation due to staff members.
Ensure confidentiality of all compensation information.
Maintain documentation to ensure audit readiness
Provide training to new timekeepers and employees on payroll software systems.
Address and resolve any discrepancies or access issues with the payroll software.
Collaborate with GBCI payroll to address any payroll-related issues and review employee timesheets before processing payroll.
Process new, transferred, and terminated employees according to company policies and legal requirements.
Assist with job posting, descriptions, and communicating job openings.
Ensure compliance with company policies, EEO requirements, and state and federal laws throughout the applicant process.
Manage applicant correspondence, including offer and decline letters, and maintain appropriate documentation.
Screen applicants, perform reference checks, and help with interviews as needed.
Serve as a point of contact for employee inquiries regarding HR policies, procedures, and benefits.
Promote a positive work environment through employee engagement initiatives.
Handle employment-related inquiries from applicants, employees, and supervisors, referring complex matters to HRM.
Assist HRM as needed with resolving employee issues and conflicts, employee disciplinary meetings, investigations, and terminations.
Process FMLA, STD, and ADA requests, and manage safety and wellness initiatives, including Workers' Compensation claims.
Assist HRM with safety protocols and procedures to ensure a safe working environment for team members.
Assist with branch and Division safety meetings, audits, and inspections.
Assist HRM with ensuring effective and efficient implementation of new employee orientation, on-the-job training, refresher courses, and individual training.
Prepare and maintain employee files, ensuring completion and accuracy of details such as job classification, pay rates, organizational structure, and other key details.
Generate HR reports and provide data analysis as needed.
Communicate effectively with HRM, Senior Management and corporate HR as needed.
In the absence of HRM, provide discreet assistance with sensitive workplace issues.
Exercise confidentiality and impartiality in handling HR functions and interactions.
Notary Coordinator (i.e. set up new notaries, assist current notaries with renewal processes, and track training).
Assist HRM with the development and implementation of HR guidelines and process.
Conduct regular audits of HR practices to ensure compliance.
Maintain a positive attitude and display courteous, respectful behavior toward customers and coworkers; represent the bank professionally through appearance, punctuality, confidentiality, and adaptability.
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Adhere to First Bank of Wyoming Company Core Values.
Adhere to all applicable banking regulations, applicable laws, company policies, management directives, security, and operational procedures.
Responsible for the timely completion of all required Compliance and Security training assigned by GBCI and First Bank of Wyoming within the designated timeframes. It is the individual’s responsibility to fully understand the content presented in each training module. If clarification is needed, the learner must proactively reach out to their supervisor to request further explanation or additional training as necessary.
Responsible for adherence to Bank Security Policy and for reporting security risks to management.
Keep management appropriately informed of area activities and of any significant problems.
Support the bank’s mission by participating in Community Service and Bank-sponsored activities, while consistently representing the bank in a professional manner.
Represent First Bank of Wyoming in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
Maintain physical presence in the workplace and full alertness during working hours to ensure effective customer service and overall job performance.
Attend and actively participate in required meetings.
Provide exceptional internal and external customer service by interacting calmly and professionally with individuals from diverse backgrounds at various levels within and outside of the organization.
Maintain a clean, organized, and customer-friendly work area; safeguard confidential information and adhere to professional appearance standards.
Additional duties as requested or assigned.