About The Position

Toyo Tires is seeking a hands-on HR Generalist Employee Relations Specialist to own day-to-day employee relations matters and recognize when cases require escalation. The role involves personally handling employee concerns, conducting investigations, coaching supervisors, documenting findings, participating in corrective-action decisions, and helping resolve difficult workplace matters. This position supports a 24-hour, multi-shift manufacturing operation. It has a primary work schedule, with periodic flexibility required to support investigations, employee relations matters, operational needs, leadership meetings, and employee outreach across shifts. This may include occasional early mornings, evenings, weekends, or holidays as business needs require.

Requirements

  • Meaningful direct, hands-on responsibility for Employee Relations cases.
  • Direct experience receiving employee complaints, conducting employee and witness interviews, gathering and evaluating facts, reviewing policies and documentation, documenting investigations and Employee Relations matters, coaching supervisors, participating in corrective-action and performance-management processes, managing sensitive employee conversations, and following cases through resolution.
  • For the education-plus-experience path: approximately 3–5 years of progressive HR experience.
  • Alternatively, a minimum of 8 years of progressive Human Resources experience demonstrating increasing responsibility and significant hands-on involvement in Employee Relations, investigations, performance management, corrective action, supervisor coaching, conflict resolution, employee retention, engagement, attendance management, or workforce stability.
  • Willingness to adjust work hours periodically to support business needs, including occasional early mornings, evenings, weekends, or holidays.

Nice To Haves

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field is preferred.

Responsibilities

  • Manage Employee Relations cases from initial intake through appropriate resolution.
  • Conduct workplace investigations, including interviewing employees and witnesses, reviewing documentation, gathering facts, and documenting findings.
  • Address employee complaints involving workplace conduct, attendance, performance, policy concerns, conflicts, and other workplace matters.
  • Coach frontline supervisors through difficult employee situations.
  • Guide managers on performance management, corrective action, documentation, attendance, and progressive-discipline processes.
  • Interpret and apply company policies consistently to workplace situations.
  • Facilitate difficult conversations with employees and leaders.
  • Prepare thorough, objective, and defensible Employee Relations documentation using the HR Acuity platform.
  • Recognize potential legal, safety, compliance, retaliation, harassment, discrimination, or other elevated employment risks and escalate appropriately.
  • Identify recurring Employee Relations, attendance, retention, and workforce trends.
  • Contribute to initiatives that strengthen workforce stability, employee retention, engagement, and supervisor effectiveness.
  • Partner across HR, Operations, Safety, Benefits, Payroll, and Talent Acquisition.
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