Employee Relations HR Generalist

Samaritan Healthcare•Moses Lake, WA

About The Position

The Employee Relations/HR Generalist is the primary resource for leaders and employees on employee relations matters, corrective actions, workplace investigations, policy interpretation, union grievances, performance management, and conflict resolution. The role partners with leadership to apply organizational policies, collective bargaining agreements, and employment laws consistently while supporting positive employee relations, accountability, engagement, and respect. It supports employee retention, workplace concern resolution, performance improvement, investigations, employment practices, HR compliance, employee development, workforce planning, and organizational culture initiatives. The position also maintains HRIS and employee records and cross-trains to support a range of HR operations, including benefits and retirement enrollment, performance management, exit interviews, terminations, rate adjustments, onboarding, and orientation. It works closely with Human Resources, leadership, Employee Health, and Education, and reports to the Director of Human Resources. This is a full-time position with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.

Requirements

Bachelor’s degree from an accredited college or university in HR Management, Business Administration, or a similar field.
Five to seven years of progressive Human Resources experience.
Strong knowledge of employee relations principles and employment law.
Knowledge of collective bargaining agreement administration and grievance handling.
Ability to conduct thorough workplace investigations and maintain confidentiality.
Strong conflict resolution, mediation, and problem-solving skills.
Excellent verbal and written communication abilities.
Ability to build effective relationships across all levels of the organization.
Strong organizational skills and attention to detail.
Ability to analyze trends and make data-based recommendations.
Ability to manage sensitive situations with professionalism and discretion.
Proficiency with HRIS systems and Microsoft Office applications.

Nice To Haves

Employee relations, labor relations, corrective action administration, workplace investigations, or healthcare HR experience.
Experience working in a unionized environment.

Responsibilities

Serve as the primary HR resource for employee relations matters and advise leaders and employees.
Conduct workplace investigations into policy violations, employee complaints, harassment concerns, misconduct allegations, and other workplace issues.
Advise leaders on corrective actions, including coaching, warnings, suspensions, and terminations.
Compose and review disciplinary documentation for consistency, fairness, and compliance.
Coordinate and manage union grievance processes, including investigations, response preparation, meetings, documentation, and follow-up.
Assist leadership with collective bargaining agreement interpretation and administration.
Partner with leaders to resolve workplace conflicts and improve team dynamics.
Identify employee relations trends and recommend ways to improve engagement and reduce turnover.
Administer performance coaching processes, including guidance on introductory and annual evaluations, extensions, and performance improvement plans.
Coach leaders on performance documentation and employee accountability.
Assist with developing and implementing performance improvement programs and leadership coaching initiatives.
Interpret and apply organizational policies, procedures, collective bargaining agreements, and employment regulations.
Support compliance with federal, state, and local employment laws.
Maintain accurate employee relations documentation and confidential HRIS and employee records.
Cross-train to assist with benefits and retirement enrollment, retirement forms, performance management, exit interviews, terminations, rate adjustments, onboarding, and new hire orientation as needed.
Assist employees with HR-related questions and requests.
Assist the HR team with public events and professional rounding.
Advise organizational leaders on employee relations matters, concerns, operational challenges, risks, and organizational impact.
Perform other duties as assigned.
Adhere to Samaritan’s Mission, Vision, Values, Strategy, and Professional Appearance Policy.