HR Front Desk Coordinator

Hamaspik Care • Brooklyn, NY

1d • Onsite

About The Position

We are looking for a motivated and people-centered HR Front Desk Coordinator who is passionate about supporting others and creating positive experiences. This role requires someone who is comfortable in a front-facing position, interacts confidently with employees, applicants, and partners, and approaches every interaction with empathy and professionalism.

Requirements

• Previous retail or client-facing customer service experience required
• Strong customer service skills with the ability to communicate clearly, respectfully, and professionally
• Comfortable addressing questions, concerns, and challenges with empathy and discretion
• Proactive problem solver with the ability to think critically and remain calm under pressure
• Able to balance policy, compliance requirements, and individual needs when resolving issues
• Highly organized, dependable, and takes ownership of responsibilities
• Adaptable, eager to learn, and able to manage multiple priorities in a fast-paced environment
• Genuine interest in HR work and supporting employees and applicants
• Committed to being a trusted, approachable resource for both internal and external teams
• Bilingual in Russian
• Customer service: 1 year (Required)
• Russian (Required)

Nice To Haves

• Experience in a medical or healthcare setting preferred

Responsibilities

• Serve as a secondary front desk receptionist, assisting walk-in applicants and employees
• Answer and route operator and HR-related phone calls professionally
• Provide clear, respectful, and empathetic assistance to all visitors and callers
• Offer translation support as needed to ensure clear communication
• Process applications for caregiving positions
• Assist with general HR-related administrative tasks
• Manage incoming and outgoing mail and the office drop-off box
• Support HR team members with day-to-day operational needs
• Cover for coworkers when needed
• Assist with setting up orientations, in-service sessions, and trainings
• Prepare sign-in sheets, materials, and refreshments
• Support room setup and cleanup before and after sessions

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• Training Provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed