HR Employee Support Specialist

Spuntech Industries IncRoxboro, NC
Onsite

About The Position

The HR Employee Support & Training Administration Specialist is responsible for professionally addressing all employee issues under the guidance of the HR Manager. A primary focus is on company compliance training, including educating employees, maintaining documentation, conducting gap analysis, and ensuring training on updated procedures, policies, and work instructions that align with regulatory requirements and international frameworks. This role designs, develops, and delivers training programs on ISO standards (such as 9001, 14001, 45001) to ensure organizational compliance and quality improvement. The secondary focus of this role is to provide general employee support, back up for payroll processing, assist with employee benefit plans and administration, provide front desk backup, and perform other HR-related responsibilities as assigned by the Human Resources Manager.

Requirements

  • High School Diploma
  • 2+ years’ experience in Corporate Training / Education
  • Excellent Communication Skills
  • Computer Skills (MS Office, ADP other related applications)
  • Ability to work with others and in team environment, or as an individual
  • Time management

Nice To Haves

  • Associate or BS or BA Degree in Business Administration, or other related
  • Certification in Career Field preferred (Comp/Benefits, Payroll, HR)
  • Experience with multi-level payroll and benefits (value add)
  • 401k and other deferred compensation Plan oversight (value add)
  • Cornerstone LMS system experience preferred
  • ADP Workforce Now experience preferred

Responsibilities

  • Accurate processing of employees’ payroll through ADP on a bi-weekly basis as well as uploading, editing and amending payroll and benefits for all new and existing employees.
  • Provide support to employees regarding payroll and compensation.
  • 401k Plan Administration and other deferred compensation plans - file maintenance, loans, compliance, and employee support.
  • Maintain compliance with applicable agencies – EEOC, UI, DOL, DES, IRS, Taxes, W2, 1095 Cs, etc.
  • Filing of HR compliance reports including EEO-1, VETS, Plan 5500s, UI requests, 941 quarterly taxes, etc.
  • Review and audit HR related invoices from employee benefit programs and liaison with Finance Department.
  • Liaison with Finance Department as related to payroll processing.
  • Ensure the leave allocations are correctly represented in employee payroll. (Worker’s Compensation, FMLA, Medical Absences, Vacation, Sick leave).
  • Assist with Administration of Company Benefits, verify deductions and changes in coverages’ as they related to payroll, annual Open Enrollment activities.
  • Administering employee records, ensuring compliance with labor laws and regulations and development, quality and safety initiatives.
  • Manage and provide employee assistance with special leave requirements including, FMLA, ADA, STD/LTD and other instances of medical leave (Provider documentation etc).
  • Maintain employee files and records in electronic and paper form.
  • Provide support to the HR Department with various programs, tasks and assignments, such as reception coverage, and assigned projects.
  • HR Projects as assigned by HR Manager.
  • Create training materials, manuals, and online modules for ISO standards, ensuring employee awareness and competence.
  • Identify areas of training needs and create training / competency testing to ensure all staff are trained in the required areas, procedures and processes and validate learning via competency evaluations.
  • Develop reports and a schedule for disseminating training reports to Plant Manager, HR Manager and Ops Team to facilitate knowledge of staff training compliance.
  • Monitor changes in procedures, and ensure documentation aligns with relevant compliance requirements.
  • Perform internal audits to ensure ongoing compliance, identifying gaps and developing corrective action plans, that focus on training and re-training.
  • Become the LMS Expert to ensure the accuracy of the data, provide LMS training as needed, work with the LMS vendors to address issues, obtain updates and ensure the LMS system is kept up to date and audit ready.
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