HR Director

WASEYABEK DEVELOPMENT COMPANY•Holland, MI

About The Position

The HR Director serves as the senior HR leader for Zip Xpress and affiliated companies, providing strategic direction and operational oversight across human resource functions. The role supports routine HR administration and partners with executive leadership to align people strategies with business objectives while fostering accountability, development, safety, engagement, and exceptional service. The director leads the design, governance, and continuous improvement of HR programs, including compliance, payroll, benefits, talent acquisition, retention, employee relations, policy development, organizational development, and workforce planning. The role also supports DOT-regulated workforce requirements and partners with operations leadership on FMCSA-related employment practices, workforce planning, and safety-focused employee programs. This position operates in a professional office setting and collaborates across the organization. It directly reports to the President. The role may require occasional additional hours during month-end, audits, and similar periods.

Requirements

  • 5–8+ years of experience in human resource management, with progressive responsibility and a proven record.
  • 3–5+ years of leadership experience.
  • Ability to effectively manage teams and build relationships at all levels of the company.
  • Exceptional communication and people skills.
  • Ability to manage confidential matters with discretion and professionalism.
  • Strong problem-solving and conflict-resolution skills.
  • Bachelor’s degree in human resources or a related field.
  • In-depth knowledge of labor law and HR best practices.
  • Familiarity with HRIS platforms and practical experience working with these systems.

Nice To Haves

  • SHRM-CP certification.
  • Experience in trucking, transportation, and/or warehousing.
  • Experience with ADP payroll systems.
  • Knowledge of DOT and FMCSA rules and regulations.

Responsibilities

  • Ensure compliance with local, state, and federal regulations and employment laws, including ADA, EEO, FMLA, and FLSA.
  • Support payroll administration to ensure accuracy, compliance, efficiency, and alignment with organizational objectives.
  • Maintain and enhance employee benefits programs, including compensation, health insurance, PTO, and expense reimbursement.
  • Manage leaves, including FMLA, short-term disability, bereavement, and unpaid leaves of absence.
  • Manage staffing efforts in support of company people leaders, including interviewing, hiring, evaluating candidates, drafting or assisting with job descriptions, conducting pay analyses, and advising on attracting talent.
  • Design and implement employee retention strategies.
  • Oversee employee disciplinary meetings, terminations, and investigations.
  • Lead employee relations strategy by advising leaders on complex workplace issues, overseeing investigations and corrective action, strengthening retention practices, and ensuring decisions are consistent, compliant, fair, and aligned with company values.
  • Support, guide, and mentor HR staff; use performance management tools to provide guidance and constructive feedback.
  • Maintain knowledge of HR trends, best practices, regulatory changes, and advancements in HR systems relevant to the organization.
  • Develop, implement, and support company personnel policies and procedures.
  • Partner with operations leadership on DOT-regulated workforce requirements, FMCSA-related employment practices, workforce planning, and safety-focused employee programs.
  • Develop processes and systems to assess individual performance and implement training to develop organizational talent.
  • Assist and coach the leadership team on performance and salary reviews.
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy.
  • Champion a culture of respect, accountability, service, safety, innovation, and continuous improvement.
  • Support employee engagement initiatives and events across affiliated companies.
  • Perform other duties as assigned or requested.
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