HR Digital Product Owner

T. Rowe Price•Owings Mills, MD

3d•$96,500 - $205,000•Hybrid

About The Position

The HR Digital Product Owner supports the strategy, delivery, and continuous improvement of digital products and technology solutions across the HR Digital Experiences & Solutions portfolio. In partnership with the Senior Product Manager, the role contributes to product roadmaps, strategic prioritization, and initiatives that advance HR business objectives and improve the associate experience. The Product Owner manages assigned products and initiatives throughout the product lifecycle, including technical discovery, requirements definition, backlog prioritization, solution delivery, adoption, and continuous optimization. The portfolio spans HR technologies such as associate experience, HR service delivery, talent and workforce solutions, automation, artificial intelligence, and other enterprise HR capabilities. The role works closely with HR stakeholders, product analysts, technology teams, and business partners, and provides product direction to cross-functional Agile delivery teams. It may also include coaching and direct supervision of product analysts, depending on organizational structure and business needs. The position is eligible for hybrid work, with up to one day per week from home.

Requirements

Bachelor's degree or an equivalent combination of education and relevant experience.
At least 5 years of total relevant work experience.
Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

Hands-on experience with ServiceNow HR Service Delivery (HRSD), including case management, associate workflows, and knowledge management.
Working knowledge of Workday applications such as HCM, Absence, or Talent, and understanding of their integration with other enterprise platforms.
Experience translating HR and associate experience needs into product requirements, user stories, and prioritized backlogs.
Experience with Agile delivery tools such as Rally and Jira.
Certified Product Owner credential, such as CSPO, PSPO, or equivalent.
ServiceNow certifications, such as Certified System Administrator or HRSD Implementation Specialist.

Responsibilities

Partner with the Senior Product Manager to develop product roadmaps, set strategic priorities, and align assigned initiatives with broader HR Digital objectives.
Execute assigned product roadmaps by translating strategic direction and business priorities into delivery plans, requirements, and prioritized backlogs.
Lead technical discovery and requirements definition with HR stakeholders, product analysts, technology teams, and business partners.
Define and prioritize user stories, acceptance criteria, and enhancements according to business value, associate needs, technical feasibility, and delivery capacity.
Facilitate product-level decisions, resolve delivery impediments, and escalate strategic decisions, material risks, and dependencies as appropriate.
Translate HR stakeholder challenges and opportunities into practical, scalable digital solutions.
Collaborate with HR functional teams, corporate technology, architecture, compliance, data analytics, and other partners to ensure solutions meet business needs and enterprise standards.
Provide day-to-day product direction to cross-functional teams, supporting backlog refinement, sprint planning, solution validation, testing, and release readiness.
Identify opportunities to use existing platform capabilities, workflow automation, integrations, and emerging technologies to streamline HR operations and improve associate experience.
Coordinate dependencies across products, platforms, and technology teams, and adapt to changing product assignments and business priorities.
Monitor product performance, associate feedback, service delivery metrics, and operational insights to identify enhancement and optimization opportunities.
Translate stakeholder feedback, product analytics, and user insights into recommendations and prioritized enhancements.
Identify opportunities to simplify HR processes, improve associate self-service and digital experiences, and reduce manual activities.
Support product maturity, platform optimization, and adoption of new capabilities.
Provide functional leadership and day-to-day product guidance to product analysts and cross-functional Agile delivery teams.
Coach and mentor product analysts and provide guidance on product management practices, requirements definition, and Agile delivery.
May manage product analysts directly, including performance management, professional development, goal setting, and ongoing coaching, based on organizational needs.
Collaborate with the Senior Product Manager on team capacity planning, resource alignment, and allocation of work.
Foster a collaborative, accountable, and continuous-improvement-oriented team environment.
Coordinate product releases, enhancements, and new capability deployments with technology teams, HR business partners, and other product owners.
Ensure business validation, user acceptance testing, stakeholder communications, and operational readiness activities are completed before releases.
Partner with business stakeholders and change management teams on adoption, training, communications, and transitions to ongoing operations.
Identify and manage cross-platform dependencies, release risks, and operational impacts.
Monitor post-release performance and stakeholder feedback to identify defects, improvement opportunities, and additional business needs.

Benefits

Competitive compensation.
Annual bonus eligibility; discretionary bonus is determined based on company and individual performance.
A generous retirement plan.
Hybrid work schedule.
Health and wellness benefits, including online therapy.
Paid time off for vacation, illness, medical appointments, and volunteering days.
Family care resources, including fertility and adoption benefits.
Work-life balance resources and benefits.

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