HR Digital Product Owner

T. Rowe Price • Owings Mills, MD

1d • Hybrid

About The Position

The HR Digital Product Owner supports the strategy, delivery, and continuous improvement of digital products and technology solutions across the HR Digital Experiences & Solutions portfolio. In partnership with the Senior Product Manager, this role contributes to product roadmap development, strategic prioritization, and execution of initiatives that advance HR business objectives and enhance the associate experience.

The Product Owner manages assigned products and initiatives throughout the product lifecycle, including technical discovery, requirements definition, backlog prioritization, solution delivery, adoption, and continuous optimization. The portfolio spans HR technologies such as associate experience, HR service delivery, talent and workforce solutions, automation, artificial intelligence, and other enterprise HR capabilities. The role requires cross-functional collaboration, business acumen, and Agile product management experience. Depending on organizational needs and team structure, the role may also provide leadership, coaching, and direct supervision to product analysts.

This position is eligible for hybrid work, with up to one day per week from home. Applicants for employment in the US must have work authorization that does not now or in the future require visa sponsorship.

Requirements

• Bachelor's degree or an equivalent combination of education and relevant experience.
• At least 5 years of total relevant work experience.
• Applicants for US employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Nice To Haves

• Hands-on experience with ServiceNow HR Service Delivery (HRSD), including case management, associate workflows, and knowledge management.
• Working knowledge of Workday applications, such as HCM, Absence, or Talent, and understanding of their integration with other enterprise platforms.
• Experience translating HR and associate experience needs into product requirements, user stories, and prioritized backlogs.
• Experience with Agile delivery tools such as Rally and Jira.
• Certified Product Owner credential, such as CSPO, PSPO, or equivalent.
• ServiceNow certifications, such as Certified System Administrator or HRSD Implementation Specialist.

Responsibilities

• Partner with the Senior Product Manager to develop product roadmaps, establish strategic priorities, and align assigned initiatives with broader HR Digital objectives.
• Own execution of assigned product roadmaps by turning strategic direction and business priorities into delivery plans, product requirements, and prioritized backlogs.
• Lead technical discovery and requirements definition with HR stakeholders, product analysts, technology teams, and other business partners.
• Define and prioritize user stories, acceptance criteria, and enhancements based on business value, associate needs, technical feasibility, and delivery capacity.
• Facilitate product-level decisions, resolve delivery impediments, and escalate strategic decisions, material risks, and dependencies as appropriate.
• Translate HR stakeholder challenges and opportunities into practical, scalable digital solutions.
• Collaborate with HR functional teams, corporate technology, architecture, compliance, data analytics, and other partners to ensure solutions meet business needs and enterprise standards.
• Provide day-to-day product direction to cross-functional teams, supporting backlog refinement, sprint planning, solution validation, testing, and release readiness.
• Identify opportunities to use existing platform capabilities, workflow automation, integrations, and emerging technologies to streamline HR operations and improve the associate experience.
• Coordinate dependencies across products, platforms, and technology teams, and adapt to changing assignments and business priorities.
• Monitor product performance, associate feedback, service delivery metrics, and operational insights to identify enhancement and optimization opportunities.
• Turn stakeholder feedback, product analytics, and user insights into recommendations and prioritized product enhancements.
• Identify ways to simplify HR processes, enhance associate self-service, reduce manual activities, and improve digital experiences.
• Support product maturity, platform optimization, and adoption of new capabilities across assigned products.
• Provide functional leadership and day-to-day product guidance to product analysts and cross-functional Agile delivery teams.
• Coach and mentor product analysts, share knowledge, and guide them on product management practices, requirements definition, and Agile delivery.
• May take on direct people management responsibilities for product analysts, including performance management, professional development, goal setting, and ongoing coaching.
• Collaborate with the Senior Product Manager on team capacity planning, resource alignment, and allocation of work across products and initiatives.
• Foster a collaborative, accountable, and continuous-improvement-oriented team environment.
• Coordinate with technology teams, HR business partners, and other product owners to plan and support releases, enhancements, and new capability deployments.
• Ensure business validation, user acceptance testing, stakeholder communications, and operational readiness are completed before release.
• Partner with business stakeholders and change management teams on adoption, training, communications, and transitions to ongoing operations.
• Identify and manage cross-platform dependencies, release risks, and operational impacts associated with product changes.
• Monitor post-release performance and stakeholder feedback to identify defects, improvement opportunities, and additional business needs.

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits
• Resources and work-life balance support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level