HR & Credentialing Specialist

Ambassador Academy Robots & MentorsPhiladelphia, PA
Remote

About The Position

Robots & Mentors is rapidly expanding and seeking a highly organized HR & Credentialing Specialist to manage onboarding, background clearances, and compliance for our multi-site youth programs. This role ensures every staff member meets state (OCDEL) and school-partner requirements before working with children. If you excel at systems, documentation, and keeping teams compliant and audit-ready, this is your position.

Requirements

  • 2+ years of HR, credentialing, & compliance experience (childcare, OST, healthcare, or education preferred).
  • Strong understanding of—or the ability to quickly learn—PA childcare regulations (3270/OCDEL).
  • Extreme attention to detail with the ability to manage 50–100 staff files.
  • Clear communicator who can follow up professionally and consistently.
  • Tech-savvy and comfortable working independently in a remote environment.

Responsibilities

  • Manage onboarding from offer letter to first day.
  • Process background checks, clearances, health assessments, CPR/First Aid, and mandatory trainings.
  • Maintain digital personnel files, trackers, and audit-ready documentation.
  • Support hiring activities: screening calls, scheduling, interviewing, reference checks, and file collection.
  • Provide weekly compliance updates to leadership.
  • Coordinate closely with Site Directors to ensure staffing readiness across all locations.
  • Conduct monthly internal file audits and assist with external licensing audits.

Benefits

  • Competitive salary
  • Opportunity for advancement
  • Training & development
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