HR Coordinator

Van Drunen•Momence, IL

5d•Hybrid

About The Position

The Bilingual Human Resources Coordinator supports a welcoming, organized, and consistent employee experience from preboarding through ongoing HR support. This role facilitates new hire orientation, coordinates onboarding and I-9/E-Verify requirements, helps employees navigate HR processes, and manages incoming requests through Workday Help. Fluency in both English and Spanish is required. The HR Coordinator will regularly assist English- and Spanish-speaking employees, new hires, and visitors and must be able to communicate clearly, professionally, and confidently in both languages. The ideal candidate is approachable, highly organized, service-minded, and comfortable using HR systems to manage requests, solve problems, and improve processes.

Requirements

Bilingual proficiency in English and Spanish is required, including the ability to communicate effectively with employees and facilitate new hire orientation in both languages.
Associate degree in Human Resources, Business, or a related field required; bachelor’s degree preferred.
At least two years of experience in HR administration, HR operations, onboarding, customer service, case management, or a detail-oriented administrative role.
Strong customer-service skills with a warm, approachable, and professional communication style.
Excellent organization, attention to detail, follow-through, and ability to manage multiple requests, priorities, and deadlines.
Comfort working with HR systems, ticketing or case-management tools, Microsoft Office, and confidential employee information.

Nice To Haves

Experience with onboarding, new hire orientation, Workday, Workday Help, or I-9/E-Verify processes strongly preferred.

Responsibilities

Facilitate new hire orientation in English and Spanish, creating a warm, welcoming, and consistent first-day experience.
Support candidates and new hires from accepted offer through onboarding by answering questions, confirming readiness, and resolving issues before their start date.
Coordinate I-9 and E-Verify processes, ensuring required documentation is accurate, complete, timely, and compliant with company policies.
Manage HR requests through Workday Help by monitoring, categorizing, routing, tracking, escalating, and closing employee cases.
Provide bilingual HR support to employees by answering questions, explaining processes, troubleshooting basic HRIS issues, and connecting employees with the appropriate HR resource.
Maintain HR self-service resources, including FAQs, quick guides, job aids, videos, and employee communications in partnership with HR subject-matter experts.
Identify recurring questions and service issues, helping improve HR workflows, ticketing practices, and the overall employee experience.