HR Coordinator

Essential Utilities, Inc.•PA NORTH SHORE - 375, PA

12d

About The Position

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. Are you an HR professional looking to grow your career in employee and labor relations? We are seeking a highly motivated, curious, and detail-oriented HR Coordinator to join our Human Resources team. This role is a great opportunity for someone who is eager to expand their knowledge of labor relations, HR operations, and employee support while gaining broad exposure across multiple areas of HR. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is excited to learn and grow within a collaborative HR team. This position offers hands-on experience supporting union processes, HR systems administration, employee inquiries, and day-to-day HR operations.

Requirements

High school degree or equivalent required
Bachelor’s degree in Human Resources, Business Administration, or related field preferred
1–3 years of relevant HR, employee relations, labor relations, or HR operations experience
Experience working with HRIS systems; Workday experience preferred
Knowledge of business systems and strong technical aptitude
Strong organizational skills with excellent attention to detail
Effective written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Demonstrated professionalism and ability to handle confidential information appropriately
Strong customer service mindset and collaborative approach
Eagerness to learn, grow, and build a career in Human Resources, employee relations, and labor relations

Responsibilities

Process HR transactions accurately and timely within the HRIS system
Coordinate union bid processes and maintain related documentation and communications
Administer union contract wage increases and updates within the HRIS system
Support employee and labor relations activities with guidance from HR leadership
Respond to HR Service Desk inquiries and provide excellent customer service to employees and managers
Maintain employee records and ensure data integrity within HR systems
Assist with interpreting and applying HR policies, procedures, and union agreements
Partner with HR team members to support various HR initiatives and projects
Utilize business systems and reporting tools to support HR operations and decision-making
Provide administrative and coordination support across HR functions as needed
Other duties as assigned