HR Coordinator - Melia Orlando Hotel

Melia Hotels International

2d•Onsite

About The Position

The HR Coordinator supports the HR Manager by executing people management processes in alignment with company policies, procedures, and tools. This role ensures a positive employee and candidate experience throughout all stages of the employee lifecycle. Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. In a company as large as your world, all that is missing is YOU.

Requirements

Associate’s degree in related field.
Prior relevant experience required.
HR certification strongly preferred.
Bi-lingual communication is preferred.
Excellent verbal and written communication skills.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office or related software.
Proficient with or the ability to quickly learn human resource information system (HRIS), and similar computer applications.
Knowledge of HR practices, labor laws, and hospitality operations.
Minimum of 1 year of experience in a similar HR role.
Authorization to work in the U.S.A.

Nice To Haves

HR certification
Bi-lingual communication

Responsibilities

Offer personalized assistance to Heads of Department (HoDs) and employees, addressing concerns, providing guidance, and issuing documentation (e.g., reference letters).
Maintain and update employee communication boards with relevant internal and external information.
Conduct periodic inspections of employee areas and provide reports with action plans for improvement.
Support investigations related to employee relations issues in compliance with local labor laws.
Assist in the management of employee housing (if applicable), ensuring proper allocation, maintenance, and compliance with internal policies.
Execute employer branding initiatives in coordination with HR Hotel Services.
Participate in local school and recruitment events to promote the company brand.
Maintain updated candidate databases and ensure alignment with recruitment teams.
Support recruitment processes, including job postings, screening, and interview coordination.
Assist managers in candidate selection and hiring decisions.
Coordinate onboarding documentation to ensure a smooth hiring process.
Act as a liaison with recruiters across locations, ensuring confidentiality and consistency.
Promote internal mobility and identify talent opportunities across operations.
Support corporate social responsibility (CSR) initiatives related to employer branding.
Identify training needs and support the implementation of training plans.
Promote the use of learning platforms and ensure completion of mandatory training.
Coordinate training sessions, including logistics, documentation, and attendance tracking.
Support onboarding processes, ensuring a consistent and engaging experience for new hires.
Assist in organizing employee inductions and development programs.
Maintain talent mapping data and support development planning.
Support employee engagement surveys and assist in communicating results and action plans.
Assist in the performance evaluation process and provide guidance to employees and managers.
Support continuous improvement initiatives and follow up on action plans.
Coordinate employee well-being initiatives, team-building activities, and internal events.
Promote the use of internal communication platforms and tools.
Organize and participate in regular employee meetings and communication sessions.
Support the implementation of the company’s communication plan, including briefings and meetings.
Support the delivery and documentation of health and safety training for employees.
Assist in risk assessments, safety inspections, and audits.
Help coordinate safety committee meetings and emergency preparedness plans.
Ensure compliance with occupational health and safety regulations and procedures.
Support accident investigations and follow-up actions.
Ensure alignment with company standards, culture, and brand values.
Contribute to a positive work environment and employee experience.
Support initiatives that enhance both employee and guest satisfaction.