Hotel Coordinator

Sedgwick•Gates, OR

1d•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Hotel Coordinator PRIMARY PURPOSE: To provide carrier support by assisting payments department and management with identifying carrier issues/concerns. Acts as the liaison between carriers and Property Repair Solutions internal payment team to research, review and resolve issues for carrier related requests.

Requirements

Four (4) years of experience in claims processing or related business experience, or equivalent combination of education and experience required.
Working knowledge of billing and reconciliation systems, claim systems, financial services, and insurance products
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Excellent analytical and interpretive skills, including efficient use of MS Excel
Excellent problem solving and resolution skills
Strong organizational skills
Ability to maintain confidentiality
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor's degree or equivalent from an accredited college or university preferred.
Insurance or finance industry experience preferred.

Responsibilities

Acts as liaison for payment-related concerns between carriers and Property Repair Solutions internal payment team.
Assists with research, review and resolution of carrier issues/concerns.
Communicates and coordinates resolution to all relevant parties.
Assist payment team and other participants with following procedures and practices to avoid future question or delays in funding process
Works with contractors to provide accurate documentation required by carriers in an effort to improve and expedite funding process.
Researches and addresses IT issues affecting Carrier funding process.
Interacts frequently with various departments within the organization, as well as carrier adjusters, carrier supervisors and outside contractors.
Maintains effective relationships with insurance carriers as well as across multiple lines of business and assists with reporting needs.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.