HR Coordinator - BOM

Diversicare of Sedgwick•Sedgwick, KS

About The Position

The Administrative Operations Coordinator coordinates key Center administrative operations, including resident financial services, revenue cycle support, payroll, workforce coordination, team member records, compliance documentation, and related operational processes. The position supports the Center’s financial, workforce, and operational performance through billing and collections support, Medicaid coordination, payroll processing, recruitment and onboarding coordination, personnel record maintenance, benefits and leave support, workers’ compensation coordination, team member engagement, and regulatory compliance. It serves as a resource to residents, families, applicants, team members, Center leadership, government representatives, and business partners, and promotes an environment that supports operational efficiency, team member retention, service excellence, and quality resident care.

Requirements

High school diploma or GED required.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Knowledge of employment practices, payroll processes, confidentiality requirements, and basic accounting principles.
Ability to communicate professionally and effectively with residents, families, team members, applicants, government representatives, and individuals at all organizational levels.
Strong organizational, analytical, customer-service, and problem-solving skills.
Ability to manage multiple priorities, meet strict deadlines, maintain confidentiality, and work with minimal supervision.
Ability to conduct orientation, training, and informational sessions for individuals and groups.

Nice To Haves

Bachelor’s degree in human resources, business administration, accounting, finance, or a related field preferred.
One to three years of experience in human resources, payroll, full cycle recruiting, accounting, healthcare administration, business office operations, workforce coordination, human resources support, or a related field preferred.
Experience with accounts receivable, billing, collections, Medicaid applications, or resident financial services preferred.
Experience with HRIS, applicant tracking, payroll, workforce management, electronic health record, or accounts receivable systems preferred.
Experience with UKG Pro, UKG Workforce Management, iCIMS, PointClickCare, RFMS, or similar systems preferred.

Responsibilities

Coordinate assigned Center administrative processes across business office, human resources, payroll, workforce support, compliance records, and required reporting.
Partner with Center and company leaders and support departments to ensure timely and accurate completion of required processes.
Maintain organized, accurate, confidential, and survey-ready records for resident financial matters, personnel files, payroll, benefits, leave, workers’ compensation, recruitment, onboarding, and compliance documentation.
Communicate professionally with residents, families, responsible parties, applicants, team members, government agencies, vendors, Center leadership, and company support departments about assigned administrative matters.
Identify and escalate barriers, documentation issues, employee relations matters, collection concerns, billing issues, payroll concerns, and compliance risks.
Support resident financial services, including admission and payer-source documentation, Medicaid application coordination, representative payee needs, private-pay and patient-liability follow-up, collections, resident trust account support, and required financial reporting.
Review accounts-receivable information, including aging, past-due balances, Medicaid pending accounts, bad debt, and collection reports, and complete appropriate follow-up.
Coordinate with relevant departments and stakeholders to support accurate billing information, payer-source changes, skilled benefits, Medicaid documentation, and collection needs.
Complete assigned billing, reconciliation, month-end, census, resident trust, and financial documentation activities within established deadlines.
Support Center HR and workforce processes, including recruitment coordination, applicant communication, pre-employment screening, onboarding, orientation, required training, personnel file maintenance, I-9 documentation, HRIS updates, and team member recordkeeping.
Process and support payroll activities, including timekeeping review, missed punches, pay codes, schedules, deductions, payroll exceptions, status changes, compensation changes, transfers, and terminations.
Serve as a resource for team members and leaders regarding payroll, benefits, timekeeping, attendance, HRIS processes, leave documentation, workers’ compensation reporting, workplace postings, and related employment processes.
Support staffing, engagement, retention, performance-review, survey, training, and communication activities in partnership with Center leadership and support teams.