HR Consultant, Mobility

FM•Johnston, RI

1d•Hybrid

About The Position

Provides Global Mobility support for domestic relocations, international permanent moves, assignments, and related employee mobility activity. Serves as a primary point of contact for employees and coordinates with Talent Acquisition, Human Resources, business partners, and external vendors to support effective case delivery. Provides policy-based guidance, coordinates mobility cases from initiation through completion, and identifies issues requiring escalation or leadership review. Uses data, reporting, technology, and established processes to support consistent administration, compliant outcomes, and a positive employee relocation experience. This position is based in Johnston, RI. It is a full-time office-based position with flexibility for up to two remote working days per week, based on business needs.

Requirements

Bachelor's degree; a combination of education, work experience, and skills will be considered in lieu of a degree.
At least 5 years of Global Mobility work experience, including relocating individuals internationally.
Strong customer service and judgment, with the ability to support employees and families through time-sensitive mobility matters within established policies and escalation guidelines.
Ability to explain mobility, immigration, tax, payroll, policy, and cost considerations clearly and recognize when subject-matter expert review is required.
Strong analytical, data interpretation, and reporting capabilities, with close attention to detail and financial discipline.
Working knowledge of domestic and international mobility, relocation, immigration, tax, payroll, cross-border employment, remote work, and assignment administration concepts.
Vendor coordination skills, including service monitoring, issue escalation, and identification of improvement opportunities.
Technology proficiency, including Microsoft Office.
Ability to work independently, prioritize competing demands, and collaborate across functions and geographies.
Global mindset and cultural awareness.
Solid project management, process improvement, and change management skills.
Strong verbal, written, and presentation skills.
Sound business acumen and the ability to identify cost, policy, precedent, or compliance matters requiring escalation.

Nice To Haves

Experience supporting mobility programs for engineering, technical, or other specialized professional populations.
Experience coordinating mobility cases across multiple countries or regions.
Experience working with relocation, immigration, tax, or other global mobility service providers.
Experience with mobility technology, reporting, or workflow automation.
Ability to translate mobility data into process improvements.
Knowledge of mobility trends and cross-border compliance.
Experience with vendor integration or AI-enabled tools.

Responsibilities

Coordinate domestic and international mobility cases from initiation through completion, including intake, employee support, policy guidance, vendor coordination, exception identification, pre-departure and post-arrival support, and repatriation support.
Coordinate internal and external partners to support a consistent, compliant, and positive employee and family experience.
Provide hiring managers, Talent Acquisition, HR business partners, and business leaders with information about mobility options, estimated costs, timing, feasibility, and established policy requirements.
Identify potential mobility considerations and escalate complex matters for additional review.
Coordinate day-to-day vendor activity for relocation and mobility matters; monitor service delivery, responsiveness, documentation, and employee experience; and escalate service concerns or improvement opportunities as appropriate.
Monitor adherence to established mobility policies and coordinate with immigration, tax, payroll, legal, finance, and HR stakeholders.
Identify cross-border employment, remote work, tax, payroll, immigration, cost, precedent, and compliance matters requiring review by appropriate subject-matter experts.
Prepare reports, maintain documentation, and contribute to process improvements supporting service monitoring, consistent administration, and employee experience.
Support enhancements to mobility technology, workflow automation, analytics, and vendor integration within established program direction.