HR Clerk

MOUNTAIN CAPITAL PARTNERS LLC•Crescent Lake Jct, OR

5d•Onsite

About The Position

The HR Clerk is the friendly front line of the Human Resources office during the winter season, supporting the department through the highest-volume stretch of the employee lifecycle: seasonal hiring, onboarding, and the day-to-day questions that come with running a resort at full speed. This role is ideal for someone who is organized, discreet with confidential information, and energized by a fast-paced, people-facing environment. This is a seasonal position running approximately August/September through end of April/early May, aligned with WPR's operating season. Dates are subject to change based on snow conditions, staffing needs, and applicant availability. This is a non-skiing position, though ski breaks will be possible.

Requirements

Ability to learn new computer systems and software quickly; on-the-job training provided.
Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Forms); HRIS/payroll system experience a plus.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills and attention to detail in data entry and recordkeeping.
Ability to maintain strict confidentiality regarding sensitive employee information.
Ability to multitask and prioritize in a fast-paced, deadline-driven seasonal environment.
Comfortable working both independently and as part of a small team.
High school diploma or equivalent required.
Must be outgoing, personable, and able to remain calm and professional in stressful or high-volume moments.
Must be available to work weekends and holidays during ski season.

Nice To Haves

Coursework or degree in a related field preferred.
Prior HR, administrative, or clerical experience is a plus but not required.
Ski industry or seasonal workforce experience is a plus.

Responsibilities

Process new hire paperwork, including I-9 verification, W-4s, direct deposit, and required policy acknowledgments, ensuring compliance with federal, state, and Oregon-specific employment law.
Coordinate onboarding logistics and orientation sessions for incoming seasonal staff.
Maintain accurate, up-to-date, and confidential employee records, scanning and organizing both physical and digital files.
Process employee changes in the HRIS/payroll system, including new hires, rehires, terminations, and status updates.
Serve as a first point of contact for employees and managers navigating HRIS self-service, troubleshooting routine access and data questions.
Respond promptly to employee inquiries regarding HR policies, procedures, PTO, and season pass/perks administration.
Assist with tracking required certifications and trainings (e.g., OSHA, food handler cards, lift/ski patrol certifications) and flag upcoming expirations.
Support unemployment claims processing and verification-of-employment requests.
Draft, publish, and manage job postings across platforms, using creative sourcing strategies to attract qualified seasonal candidates.
Support recruiting efforts for open positions, including screening applicants and scheduling interviews, in coordination with the General Manager and department leads.
Maintain up-to-date records in the applicant tracking system and help ensure smooth transitions from application to hire.
Represent WPR at career fairs and community recruiting events to help attract seasonal talent.
Help coordinate background checks and employee eligibility verifications.
Support a positive, responsive candidate experience throughout the hiring process.
Manage uniform, name tag, and season pass distribution, inventory, laundry rotation, and returns.
Assist with the organization and execution of employee events, including orientation, holiday gatherings, and employee appreciation activities.
Maintain HR bulletin boards and required labor law postings across resort locations.
Support exit interviews and off-boarding documentation in accordance with Oregon final paycheck law.
Manage the HR office's day-to-day organization, supplies, and shared inbox.
Perform other clerical duties as assigned, including filing, data entry, and document preparation.
Attend HR meetings and trainings, and assist with department projects as needed.