HR Case & Operations Associate II

First National Bank of Omaha•Omaha, NE

5d•Hybrid

About The Position

This role is accountable for consulting with employees and managers to deliver employment related programs and services including immigration, leave of absence, unemployment, and worker’s compensation; contributing to the delivery of workforce policies; and various reports including OSHA logs. The role manages all aspects of employment-based immigration for FNBO, ensuring compliance with federal regulations and supporting talent acquisition goals. It acts as a primary point of contact for immigration matters, coordinating between employees, hiring managers, legal counsel, and government agencies, and partners with Talent Acquisition on visa sponsorship decisions. The role also administers and manages all employee leave programs for FNBO, ensuring compliance with federal and state regulations and providing support to employees during critical life events. It serves as a primary resource for leave-related matters, coordinating between employees, managers, benefits providers, and legal counsel. Additionally, the role manages unemployment insurance claims, prepares for and attends hearings, protects FNBO's interests, and ensures compliance with state unemployment regulations. In conjunction with Enterprise Sourcing, the role manages FNBO's workers' compensation program, ensures appropriate action for employees, and maintains regulatory compliance, serving as a primary liaison between employees, managers, healthcare providers, insurance carriers, and regulatory agencies. This role will also back up the HR Solution One Case/Ops Team as volumes ebb and flow and may assist with basic Employee Relations matters.

Requirements

Bachelor’s Degree with focus on Human Resources, Communications, Business, or related field or relevant experience.
Minimum of 2-3 years of progressive experience in HR role with knowledge of labor and employment laws and immigration compliance.
Ability to operate under a high degree of confidentiality and flexibility.
Excellent interpersonal, written and verbal communication skills.
Demonstrated ability to communicate and collaborate effectively.
Excellent critical thinking, analytical and problem-solving skills.
Proficient in Microsoft Office suite.
Unrestricted work authorization and not require future sponsorship.

Nice To Haves

PHR human resources certification.
Workday experience.
High attention to detail.
Able to flex work style and function in ambiguous situations.

Responsibilities

Manage all aspects of employment-based immigration for FNBO, ensure compliance with federal regulations, and support the organization's talent acquisition goals.
Act as a primary point of contact for immigration matters, coordinating between employees, hiring managers, legal counsel, and government agencies.
Partner with Talent Acquisition on visa sponsorship decisions.
Manage end-to-end immigration processes including H-1B, PERM, green card, and other categories.
Prepare, review, and submit immigration petitions and applications to USCIS, Department of Labor, and other relevant agencies in conjunction with outside counsel.
Monitor case deadlines and ensure timely filing of petitions, extensions, and renewals.
Maintain accurate tracking systems and documentation.
Stay current on immigration policy changes and assess impact and prepare for and manage government audits or site visits.
Administer and manage all employee leave programs for FNBO, ensure compliance with federal and state regulations, and provide support to employees during critical life events.
Act as a primary resource for leave-related matters, coordinating between employees, managers, benefits providers, and legal counsel to ensure seamless administration.
Administer all leave programs including FMLA, ADA accommodations, workers’ compensation, personal leaves, military leaves, and state-specific leave and/or sick pay entitlements.
Review and process leave requests, determine eligibility, and communicate decisions to employees and managers.
Coordinate and calculate full and intermittent entitlements.
Process disability claims and coordinate with third-party administrators.
Ensure compliance with all federal, state, and local laws and regulations; monitor regulatory changes and emerging trends; and manage job restoration requirements.
Manage unemployment insurance claims, prepare for and attend hearings, protect FNBO's interests, and ensure compliance with state unemployment regulations.
Serve as a liaison between FNBO, state unemployment agencies, and the third-party administrator.
Manage FNBO's workers' compensation program in conjunction with Enterprise Sourcing, ensure appropriate action for employees, and maintain regulatory compliance.
Serve as a primary liaison between employees, managers, healthcare providers, insurance carriers, and regulatory agencies.
Back up the HR Solution One Case/Ops Team as volumes ebb and flow.
Assist with basic Employee Relations matters rarely.