HR Business Partner

Amazon • Niagara Falls, NY

3d • Onsite

About The Position

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the (Insert Line of Business) PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.

The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight. They support team development and process optimization while upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives.

You will be expected to work onsite at an Amazon facility.

Requirements

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management
• Experience leading employee-focused processes including onboarding, benefits, investigations, training, and talent management
• Bachelor's degree
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

Nice To Haves

• Master's Degree or MBA
• Experience supporting operational environments (manufacturing, distribution, or similar)
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
• Demonstrated ability to build effective partnerships with business leaders
• Experience handling employee relations matters and conducting workplace investigations
• Strong coaching and influencing skills with ability to guide leaders through complex situations
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction

Responsibilities

• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.
• Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.
• Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements. Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.
• Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.
• Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness. Champion initiatives that measurably enhance diversity, equity and inclusion.
• Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior