HR Business Partner

1-800-FLOWERS.COM, INC.•Hebron, OH

About The Position

1-800-Flowers.com, Inc. is a provider of gifts through a family of brands and e-commerce, retail, and distribution channels. Its HR team supports the company by attracting, developing, and retaining talent. Primarily based in Hebron, Ohio, the HR Business Partner supports the full range of Human Resources functions at high-volume Central Ohio Operations facilities and assigned corporate functions. The HRBP partners with leaders and employees across multiple brands and locations, handling employee relations, learning and development, talent acquisition support, performance management, compliance, and HRIS data integrity.

Requirements

  • At least 5 years of HR experience.
  • A strong track record of successful project management.
  • Professional maturity and demeanor, a strong work ethic, and the ability to manage multiple priorities, drive results, and work independently.
  • Excellent interpersonal and communication skills, with the ability to collaborate and build positive, effective business partnerships.
  • Working knowledge of federal and state regulations and legal compliance.
  • Proficiency in Microsoft Office.
  • Experience with human resources software systems.
  • Professionalism when working with confidential information.
  • Ability to comply with Food Safety Regulation when on the operations floor, as regulated by SQF.

Nice To Haves

  • Bachelor’s degree in Human Resource Management or a related field, such as Business, Organizational Communication, or Industrial Psychology, or equivalent.
  • SPHR or PHR certification.
  • Experience in a high-volume distribution or manufacturing environment.

Responsibilities

  • Foster an inclusive, positive, and engaging workplace environment.
  • Lead employee engagement initiatives, surveys, and follow-up action planning.
  • Serve as the first point of contact for business leaders and employees regarding HR policies, procedures, and programs.
  • Address employee concerns, mediate conflicts, and manage investigations fairly.
  • Ensure compliance with policies and foster open communication.
  • Ensure legal compliance with federal and state regulations.
  • Promote consistency in the interpretation and administration of policies.
  • Educate business partners on employment laws.
  • Promote workplace safety.
  • Assess incidents in partnership with the EHSS team and direct reporting procedures, mandatory drug and alcohol testing, and investigations.
  • Support performance evaluations and feedback processes.
  • Coach managers on goal setting, performance reviews, and development plans.
  • Promote continuous learning and skill development.
  • Identify training needs and deliver learning programs that support professional growth.
  • Partner with department heads to forecast hiring needs and develop workforce plans.
  • Manage seasonal recruiting partnerships and oversee agency partners.
  • Deliver comprehensive onboarding programs for new hires.
  • Ensure seamless exit processes, including knowledge transfer and exit interviews.
  • Perform other job duties as assigned.
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