HR Business Partner & People Operations

Sprinter Health•Menlo Park, CA

1d•Hybrid

About The Position

About Sprinter Health At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can't get to a doctor's office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we've supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway. About the Role We’re looking for an experienced and resourceful People Generalist to help scale and support our growing corporate team. This is a high-impact role with broad exposure across the employee lifecycle, from onboarding to employee relations to off-boarding and everything in between. You’ll serve as a trusted partner to leadership, product, engineering, and operations teams, supporting key initiatives that drive engagement, performance, and business growth and success. This is a high-impact role for someone who thrives at the intersection of culture and strategy, and who is excited to shape the employee experience across developing cross-functional teams. You can make either our Menlo Park or San Francisco offices your main office to work out of at least 2 days a week while commuting to the other one at least 1 day a week.

Requirements

5+ years of progressive HR experience, including at least 2 years as a Generalist, preferably in a high-growth environment
Ability to work a hybrid schedule, which includes 3 days in office
Experience supporting an hourly workforce across multiple US states
Strong knowledge of employment law and HR best practices across multiple U.S. states
Experience with HRIS platforms (e.g., Rippling is a plus)
Excellent interpersonal and communication skills—you’re empathetic, direct, and solution-oriented
Comfort with ambiguity and a builder’s mindset—you’re energized by creating structure from scratch.
Bachelor’s degree or equivalent work experience

Nice To Haves

PHR or SHRM-CP certification a plus

Responsibilities

Act as a strategic advisor to senior leaders across all corporate functions; coach managers on org design, team dynamics, performance, and employee relations.
Own and continuously improve the employee lifecycle, from onboarding to offboarding, ensuring a seamless and inclusive experience.
Support goal-setting cycles, performance reviews, and career development programs; partner with leadership to build high-performing, motivated teams.
Drive implementation of key HR programs such as engagement surveys, learning & development, recognition, DEI, and change management initiatives.
Maintain accurate employee records, ensure compliance with company policies and employment laws, and lead payroll for the corp team.
Work closely with key stakeholders to align people initiatives with business goals.
Champion our values and help scale our culture as the organization grows; facilitate transparent communication across teams.