HR Business Partner I

Catholic Relief Services | CRS • Remote, United States

6d • $80,000 - $88,000

About The Position

The HR Business Partner I is an integral member of Catholic Relief Services’ global HR, Global Mobility, and global community. As a subject matter expert in HR policies and practices, this role provides support, service, and guidance to U.S.-based staff, staff on international assignments in more than 60 developing nations and high-conflict zones, and staff employed through an Employer of Record (EOR), primarily in Europe and Canada. The HRBP I works collaboratively within the Global People Resources team, focusing on employee support and services and partnering closely with GPR partners and CRS vendors.

The position supports the employee lifecycle, including recruitment-related checks, onboarding, payroll and benefits enrollment, international assignment payments, employee records, performance reviews and merit increases, and offboarding. It advises managers and employees on policies and procedures, maintains awareness of changes in HR policies and local labor laws, and ensures relevant information is communicated to GPR colleagues, employees, and managers. Additional duties include coordinating EOR hiring and onboarding/offboarding, completing new-hire self-disclosure and medical clearance processes, and supporting assignment-related travel and household goods shipments.

The role requires fluent English; Spanish or French is a plus. The employee must be willing and able to travel up to 5%. There are no supervisory responsibilities. CRS offers U.S.-based staff medical, dental, life, and vision insurance and a retirement savings plan; benefits for staff employed outside the U.S. depend on the country of employment. The organization describes its work culture as collaborative and mission-driven and requires adherence to its Code of Conduct and safeguarding commitments.

Requirements

• Bachelor's degree in a related field.
• Five to eight years of experience in Human Resources, International Development, or a combination of the two.
• Fluent in English.
• Proficiency in Microsoft Office 365 and Oracle, with the ability to learn other software as needed.
• Tact, diplomacy, mature judgment, and creative problem-solving skills.
• Strong organizational skills, including setting priorities and meeting deadlines.
• Ability to communicate clearly and concisely, verbally and in writing.
• Demonstrated initiative, attention to detail, and strong follow-through; ability to accurately follow established processes.
• Flexibility, patience, and strong interpersonal skills for exceptional customer service in a multicultural work environment.
• Ability to work independently and as part of a team, and willingness to be cross-trained.
• Ability to handle sensitive information with confidentiality and discretion.
• Must be willing and able to travel up to 5%.
• Ability to legally work in the country where the position is performed; positions involving residence or frequent travel outside the employee’s home country require pre-employment medical clearance.
• Successful candidate is expected to sign and adhere to the CRS Code of Conduct.

Nice To Haves

• Spanish or French language skills.
• Experience working with Oracle.
• Experience developing and implementing onboarding programs.
• Experience working in a multicultural and/or humanitarian context.
• Experience managing high volumes of transactional HR details across a complex, multi-country, multi-payroll, and multi-employer environment.
• Experience providing HRBP administrative support for workers employed by an Employer of Record.
• Experience administering international assignment program benefits.

Responsibilities

• Partner with recruitment, compensation, and the Employer of Record on background checks, pay-rate evaluation, and validation of work and residency authorization.
• Support onboarding and ensure required employment documents, including work authorization, are completed and retained in employee files.
• Ensure new staff are enrolled in the appropriate payroll and benefits programs and are informed about policies, procedures, working conditions, behavioral expectations, and benefit eligibility.
• Initiate and audit international assignment payments.
• Advise and assist managers and employees in interpreting and implementing relevant policies and procedures.
• Maintain accurate, current, and comprehensive employee records, transactions, and change information.
• Support annual performance reviews and merit increases.
• Support offboarding while ensuring compliance with applicable labor laws and CRS practices and policies.
• Provide timely and effective customer service and support.
• Make policy or practice changes affecting staff accessible to GPR colleagues, relevant employees, and their managers.
• Keep current on developments and changes in HR policies, local labor laws, and regulations.
• Ensure timely completion of Self-Disclosure forms for all new hires.
• Collect relevant hiring information for EOR colleagues and provide it to the EOR; coordinate CRS and EOR onboarding and offboarding processes.
• For candidates and colleagues offered international assignments, ensure timely medical clearance, support assignment-related travel, and coordinate shipment of household goods with procurement.
• Work with GPR partners to provide timely and effective support to existing EOR employees.

Benefits

• U.S.-based staff receive medical, dental, life, and vision insurance and a retirement savings plan.
• Benefits for successful candidates employed outside the U.S. are based on the country of employment or in-country office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level