HR & Business Operations Manager

Nteractive

10d•Hybrid

About The Position

Nteractive is a global events and communications agency that brings experiences to life for major technology and lifestyle brands. They are looking for an experienced HR & Business Operations Manager (US) to support their growing US team. This is a key role focused on People & Culture and Operations, ensuring strong HR practices, compliance with US employment law, and smooth day-to-day business operations. The position reports to the Head of HR, People & Culture, with a dotted line to the Senior Business Operations Manager, and will be instrumental in fostering a high-performing and well-supported workforce.

Requirements

Proven experience in an HR Generalist, People Operations, or HR & Operations role (US)
Strong knowledge of US employment law and HR best practices
Experience with HR systems and Microsoft Office tools
Experience supporting business operations or office management
Right to work in the United States

Nice To Haves

Experience supporting multi-state workforces
Experience in a global or matrix organisation
Strong organisational skills with excellent attention to detail
A proactive, solutions-focused mindset with high levels of ownership
Confidence working independently and across time zones
Strong communication and stakeholder management skills

Responsibilities

Act as the first point of contact for US employees on HR matters
Manage the full employee lifecycle (onboarding, performance, changes, offboarding)
Partner with Talent Acquisition on US hiring processes
Support managers with performance and employee relations matters
Ensure compliance with US federal, state, and local employment laws
Maintain accurate employee records and HR systems
Manage the relationship with the PEO and ensure data accuracy
Support benefits administration and employee queries
Partner with Finance on payroll inputs and benefits-related processes
Support day-to-day office and business operations in Austin
Manage vendor and supplier relationships, contracts, and renewals
Oversee equipment and operational support for employees
Develop and maintain operational policies and guidelines
Ensure alignment with global standards while meeting local needs
Support internal travel and office-related logistics
Partner with US leaders and UK teams to ensure consistency and best practice
Identify and implement process improvements across HR and operations
Support audits, reporting, and compliance activities