HR Benefits Coordinator

Summit Medical Group•Knoxville, TN

13d•Onsite

About The Position

We are seeking a detail-oriented and service-focused Benefits Coordinator to support the administration of employee benefit programs throughout the employment lifecycle. This role helps employees navigate enrollment, qualifying life events, claims, premium payments, and benefit-related questions while ensuring accurate data administration, timely processing, and regulatory compliance. The Benefits Coordinator works closely with Human Resources, Payroll, insurance carriers, third-party vendors, and employees to maintain benefit coverage, support data integrity, and deliver a positive benefits experience.

Requirements

One to two years of experience in benefits administration, payroll, human resources, or a related field.
Knowledge of employee health and welfare plans, retirement plans, and wellness programs.
Working knowledge of Affordable Care Act regulations and related benefits administration requirements.
Strong attention to detail and ability to manage confidential information.
Excellent organizational, communication, and customer service skills.
Ability to manage multiple priorities and meet deadlines.
Proficiency with Microsoft Office, including Excel.
Ability to work collaboratively with employees, HR, Payroll, insurance carriers, and benefits vendors.

Nice To Haves

Experience working with an HRIS, payroll system, benefits enrollment platform, or vendor EDI files.
Experience administering COBRA, premium arrears, life event enrollments, or ACA reporting.
Experience in a healthcare or similarly regulated environment.

Responsibilities

Assist the Benefits Manager with the administration of employee benefit programs, including: Medical, dental, and vision insurance, Flexible spending accounts and health savings accounts, Life and disability insurance, Accident coverage, Wellness programs and other employee benefits
Conduct benefits orientations and explain the benefits self-enrollment system as needed.
Set up and administer monthly benefit enrollment and annual open enrollment activities within the HRIS.
Maintain accurate employee benefits records and process benefit changes in the payroll system for proper payroll deductions.
Process employee life event enrollments in accordance with applicable regulations and plan guidelines.
Process payroll adjustments and premium arrears related to benefit deductions as needed.
Upload and monitor vendor EDI files for health plans, flexible spending accounts, health savings accounts, and COBRA.
Assist employees with health, dental, life, disability, and other benefit-related claims.
Serve as a backup for reviewing monthly premium statements for group insurance policies.
Assist with resolving administrative issues with insurance carriers and vendor representatives.
Support the administration of COBRA-related matters and communication with the COBRA administrator.
Prepare census reports and other benefits-related data reports as needed.
Coordinate meetings and information sessions to help employees understand company benefits and related incentive programs.
Assist with preparing benefits communications, including newsletters, email communications, and informational materials.
Support the Benefits team with required benefits reporting and compliance activities.
Prepare and distribute premium arrears invoices for employees on leave or otherwise responsible for direct premium payments.
Track outstanding balances, monitor payment status, apply payments accurately, and coordinate collection efforts in accordance with company policies and plan requirements.
Maintain detailed records of arrears balances and payment activity; research discrepancies and collaborate with Payroll and Human Resources to ensure accurate deductions and reconciliations.
Assist with Affordable Care Act compliance activities, including: Eligibility tracking, Measurement and stability period monitoring, Annual ACA reporting, Employee and dependent data validation, Preparation and distribution of required IRS forms and filings
Follow the organization’s corporate compliance plan.
Participate in site-level Quality Improvement Activities, including evaluating site performance and supporting initiatives that improve the quality of care provided to patients.
Perform related duties and special projects as assigned.