HR & Benefits Coordinator

NEPA INCLUSIVE•Pittston, PA

3d•$45,000 - $45,000•Onsite

About The Position

PA Inclusive supports people with disabilities in living and working in the settings they choose. Coffee Inclusive provides inclusive employment and training opportunities for students and adults with disabilities. This position supports the employees and HR operations of both organizations. The HR and Benefits Coordinator administers day-to-day benefits and HR operations for PA Inclusive and Coffee Inclusive. The position administers routine employee benefits and coordinates leaves of absence, payroll-related changes, workers' compensation, and unemployment matters; maintains accurate HRIS and personnel records; prepares HR reports; and provides first-level employee relations support. The Coordinator works under the direction of the HR Director and escalates complex, sensitive, or high-risk matters for review and decision.

Requirements

At least two years of HR coordination, HR administration, benefits, payroll, or related administrative experience.
Familiarity with common employment and benefit requirements, including FMLA, ADA, COBRA, wage and hour practices, workers' compensation, and unemployment processes, with the ability to seek guidance when needed.
Experience working with confidential employee, medical, payroll, or benefit information.
Proficiency with Microsoft Office, particularly Outlook, Word, and Excel, and the ability to learn and use HRIS, payroll, and timekeeping systems.
Strong written and verbal communication, organization, follow-through, analytical judgment, and attention to detail.
Ability to manage competing deadlines, work independently after receiving direction, and collaborate effectively across two organizations and multiple locations.
Ability to communicate respectfully and effectively with employees, supervisors, vendors, volunteers, interns, students, and people with disabilities.
Must Pass Child Abuse History and Criminal Record Check Clearances.
Must not be on excluded lists from State of PA Exclusion Lists for similar industries.

Nice To Haves

Associate degree in human resources, business administration, or a related field preferred; equivalent relevant education and experience will be considered.
Bachelor's degree in human resources, business administration, or a related field preferred.
Experience in a nonprofit, human services, healthcare, education, or other regulated environment preferred.

Responsibilities

Process benefit enrollments for new hires, qualifying life event changes, terminations, and supporting documentation accurately and within required deadlines.
Assist with annual open enrollment, employee communications, and benefit materials distribution.
Reconcile benefit elections and deductions with payroll records and vendor invoices; research discrepancies and coordinate corrections.
Coordinate COBRA administration and required notices with the organization's COBRA administrator or benefit vendors.
Respond to routine employee benefit questions and refer plan interpretation, eligibility disputes, and exceptions to the HR Director or plan administrator.
Coordinate FMLA, personal, military, disability, workers' compensation, and other applicable leaves, including notices, certifications, benefit status, payroll communication, and return-to-work documentation.
Maintain leave calendars and case files, track deadlines, and communicate required information to employees, supervisors, payroll, and benefit vendors.
Support the ADA and other accommodation processes by collecting documentation, scheduling interactive-process discussions, and maintaining records.
Coordinate and assist recruitment process by drafting job descriptions, posting job ads, screening, interviewing and hiring candidates when required.
Attends and participates in college & in-person job fairs and recruiting sessions when required.
Cross-train with other team members to be able to assist in onboarding process including preparation of new hire paperwork, conducting orientation training, and ensuring a smooth transition for new employees when required.
Cross-train to be able to handle payroll when required, including entering employee payroll changes, deductions, leave status, termination etc.; reviewing payroll and timekeeping reports for missing information or apparent discrepancies, coordinating corrections, maintaining supporting documentation, and submit payroll information for final review and approval.
Report workplace injuries promptly, open workers' compensation claims, maintain claim records, coordinate with employees, supervisors, medical providers, and the carrier, and track restrictions and return-to-work status.
Collect separation and wage documentation, prepare unemployment responses for the HR Director's review, maintain case files, and assist with court hearing.
Escalate disputed claims, litigation notices, significant medical restrictions, and other high-risk matters to the HR Director as needed.
Maintain employee records in the HRIS and personnel files, including demographic information, job and status changes, compensation updates, attendance documentation, benefit elections, and separation records.
Conduct routine data audits and correct or coordinate correction of inaccurate or incomplete records.
Prepare recurring and ad hoc reports, including headcount, turnover, benefits, leave, staffing, demographic, and compliance reports.
Respond to routine employee questions concerning policies, benefits, leave, payroll processes, and HR procedures, applying approved guidance consistently.
Receive and document employee concerns, identify matters requiring immediate attention, and promptly escalate complaints involving harassment, discrimination, retaliation, safety, wage concerns, serious misconduct, or legal risk to the HR Director.
Support investigations and employee-relations processes by organizing records, scheduling meetings, taking factual notes, preparing correspondence, and tracking follow-up actions as directed.
Prepare approved HR correspondence and personnel-action documentation, including status-change notices, performance documentation, and separation paperwork.
Assist with stay interviews, exit interviews, employee engagement activities, HR communications, audits, and HR projects.
Cross-train to provide limited backup support for recruiting, onboarding, orientation, and clearance tracking when needed.
Maintain strict confidentiality and safeguard medical, benefit, payroll, personnel, and investigation information using appropriate access and recordkeeping practices.
Follow applicable employment laws, benefit-plan requirements, organizational policies, and record-retention procedures; seek guidance when requirements are unclear.
Assist with internal and external audits and provide complete, organized documentation within established deadlines.
Perform other related duties as assigned to support organizational needs and workload coverage.