HR Benefits Associate II (CEMI)

Weill Cornell Medical College•New York, NY

21h•Onsite

About The Position

Coordinates day-to-day employee/retiree benefit plan administration, organizes annual health fairs, assists with open enrollment and coordinates health and wellness and retirement programs. Processes Children Tuition Scholarship applications. This is a term position anticipated to be needed through Fall 2028 but may be ended or extended based on organizational needs, funding availability, and performance.

Requirements

High School Diploma
Approximately 3 years of prior related experience
Outstanding customer service skills with a compassionate, courteous, and helpful phone manner
Ability to deal professionally with a diverse constituency - patients, faculty, physicians, and co-workers.
Patience and a high capacity for empathy and perseverance.
Demonstrated proficiency with MS Office Suite and database applications.
Demonstrated organizational skills and ability to pay close attention to detail.
Ability to multi-task and self-prioritize work.
Demonstrated ability to remain focused despite frequent interruptions.
Ability to treat confidential information with utmost discretion.
Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives.

Responsibilities

Assists with new hire benefit enrollments, retiree health plan enrollments and follows-up with new employees to ensures timely enrollment.
Processes and audits benefit enrollment elections and corrects enrollment errors as needed.
Assists employees/retirees with benefits questions and issues including during open enrollment. Escalates issues appropriately and ensures proper resolution.
Assists with the evaluation, development, implementation and communication of current, new and emerging employee/retiree benefit programs.
Generates periodic and ad hoc reports to audit and to ensure data integrity.
Coordinates the administration of various benefit programs.
Processes claims and reimbursements.
Facilitates communication with outside vendors.
Responsible for data entry and maintenance.
Assists the planning and coordination of special events.
Generates reports for funding, invoice reconciliation of benefit programs, vendor/carrier and upper management requests.
Prepares payment requests and back up data for Vendors.