HR and Program Support Manage

ROY GROUP INTERNATIONAL L L C • Tamuning, GU

4d • Onsite

About The Position

The Alternate Program Manager (APM) serves as a deputy to the Program Manager and is responsible for supporting the successful execution of the DoDEA Guam Student Transportation Services (STS) contract. Each APM provides direct oversight of daily operations, compliance, personnel management, and data reporting while ensuring leadership continuity in the absence of the Program Manager. APMs are expected to maintain full awareness and presence across all operational areas to ensure consistent management coverage and alignment with DoDEA standards. The primary focus is on data management, reporting, metrics, and North dispatch operations, ensuring data integrity, performance monitoring, and operational reporting to support management decisions.

Requirements

• Minimum 5 years of experience managing large-scale transportation or logistics contracts.
• Proficient in Microsoft Office and transportation management software.
• CPR/AED and First Aid certification (or ability to obtain prior to contract start).
• Must pass criminal background checks, installation records checks, and maintain base access eligibility.

Nice To Haves

• Experience with DoD or Federal contracts preferred.
• Knowledge of Guam transportation laws and military base access protocols.

Responsibilities

• Compile and analyze daily, weekly, and monthly operational data (ridership, mileage, incidents, fuel, attendance).
• Develop and maintain performance dashboards, reports, and deliverables for COR and executive review.
• Supervise dispatch operations, scheduling, and route assignments at North Dispatch (primary) and South Dispatch (as needed).
• Manage task tracking and deliverables using MS365 Tools, Teams, SharePoint, and Planner.
• Monitor contract compliance through documentation, performance metrics, and audit preparation.
• Support fleet readiness and incident tracking in coordination with STOs and dispatch teams.
• Serve as acting Program Manager when delegated.
• Coordinate closely with one another and with the Program Manager to ensure full management coverage across all dispatch, fleet, and training operations.
• Maintain presence and awareness in both North and South locations, participate in leadership meetings, and support compliance, HR, and administrative coordination.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager