HR and Compliance Manager

Alpha Supported Living Services•Kirkland, WA

About The Position

Alpha Supported Living Services is a nonprofit organization that provides residential and community-based services to adults with developmental and intellectual disabilities. The HR and Compliance Manager performs human resources and compliance duties under the supervision of the Chief Human Resources Officer (CHRO). The role manages assigned HR operations related to benefits and retirement administration, employment compliance, HR systems, payroll coordination, and risk management, and supports onboarding, hiring, and employee training activities. The manager directly supervises the HR Generalist team and other assigned staff, overseeing daily priorities, performance, and service delivery. The role partners with the CHRO and agency leadership to improve HR operations and support workforce needs, new programs, and organizational growth. This position is part of a bargaining unit represented by SEIU. Wages and benefits are under negotiation and may change based on collective bargaining results.

Requirements

Bachelor’s degree from a college or university.
At least 5 years of human resources and training experience.
At least 1 year of supervisory experience.
Valid Washington State driver’s license, current vehicle insurance, and a driving record that meets agency auto insurance coverage standards.
Background check clearance through an authorized state agency.
Ability to identify operational compliance risks and prompt appropriate corrective action.
Knowledge of employee hiring processes, onboarding, employee development, and employment compliance regulations.
Analytical and decision-making skills to evaluate operational information and solve problems.
Leadership skills to guide, develop, and assign work to team members while managing project deadlines.
Experience with office productivity tools and adaptability to learn new software applications.
Verbal and written communication skills across all organizational levels.

Responsibilities

Direct the daily work of the HR Generalist team by assigning work, balancing coverage, resolving escalated issues, and checking work for accuracy and policy compliance.
Conduct regular team meetings, performance evaluations, and coaching.
Partner with the CHRO to update procedures, improve HR service delivery, and establish administrative processes for new agency programs.
Oversee personnel files, Form I-9 records, background checks, and Character, Competence, and Suitability Reviews.
Track required certifications, credentials, and program-specific requirements, including those for DCYF, Complex Needs, and Crisis Diversion.
Coordinate internal and external audits, complete compliance reports, maintain OSHA injury logs, and support the Safety Committee.
Prepare employer responses and documentation for unemployment claims and participate in state hearings as assigned.
Oversee benefits enrollment, qualifying life event updates, annual open enrollment, and carrier or broker billing and coverage issues.
Partner with the CFO, CEO, and plan provider to administer the 403(b) retirement program, including enrollments, contribution changes, loans, and annual audits.
Manage family and medical leave, including FMLA and Washington PFML, alongside the Leave Analyst; assist managers with work restrictions, ADA accommodations, and return-to-work plans.
Coordinate Department of Labor & Industries workers’ compensation claims and light-duty options with program departments.
Manage user access, data accuracy, software updates, and troubleshooting across HRIS and LMS platforms.
Build workforce, benefits, payroll, training, and compliance reports for leadership.
Partner with Payroll to process step increases, wage adjustments, retroactive pay, benefit deductions, and employment status updates.
Partner with the Employee Relations & Training Manager and CHRO to advise managers on employee concerns, attendance, performance management, and policy application.
Assist with internal workplace investigations, corrective actions, and disciplinary documentation.
Partner with recruitment to support hiring needs, pre-employment checks, onboarding documentation, orientation setup, and employee communications.