HR Analyst

Oracle • Rocklin, CA

1d • Onsite

About The Position

In this role, you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud. This is a key role in our team that will design, develop, and implement creative solutions to improve system functionality, the customer support experience, and operational excellence. You will analyze complex, confidential, and time sensitive data. You will be looking for system problem trends, and seeking opportunities for process and system improvement. You will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, training and executive presentations and updates -, project management, and customer service. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services. This role is located in our Rocklin, CA office and the team works onsite 4 days/week.

Requirements

• Only candidates local to the Rocklin, CA area will be considered.
• 3+ years of experience working in a data intensive environment, preferably in human resources, where data entry, record auditing and report generation are daily tasks of your role
• Bachelor’s degree strongly preferred.

Nice To Haves

• You possess process improvement, training, communication and project management skills
• You have excellent problem solving, critical thinking, and analytical skills
• You are comfortable with full Microsoft office suite, HCM, and other Oracle Cloud applications
• You have a high attention to detail and the patience to pursue data anomalies that most of us miss
• You have strong internal client facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner
• You are passionate about trouble shooting data issues to identify strategic solutions
• You believe that no jobs are too big; no problems are too complex
• You can communicate effectively – directly and succinctly – across cubicles, organizational boundaries and cultures
• You volunteer – for new experiences, learning opportunities and to help others
• You contribute and may lead process improvement ideas and innovation

Responsibilities

• You will partner with management and other key collaborators to process complex, confidential, and time sensitive data
• You will make recommendations, participate in UAT testing, implement systems and process improvements
• You will drive tasks to completion
• You will contribute independently on a variety of processes, with some assistance and normally receive general instructions on routine work
• You will work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• You exercise judgment within defined procedures and practices to determine appropriate action
• You will develop professional expertise, and apply company policies and procedures to resolve a variety of issues
• You will assist others using your own expertise
• You will perform additional related tasks and duties as needed

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees