Senior HR Analyst

Emory•Atlanta, GA

10d

About The Position

Overview Be inspired . Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be . We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more The Senior HR Analyst will be the central connector for our Talent, Learning & Culture technology ecosystem, with primary responsibility for the health, scalability, accuracy, and security of our learning and talent platforms. This role oversees how our learning management system (LMS), performance tools, and future talent solutions fit together, ensuring that data and workflows move reliably across systems to support leaders, managers, and employees. As the primary learning system administrator, you will partner with content owners, compliance leaders, and HR to make sure learners receive the right content at the right time—troubleshooting assignment gaps, resolving data mismatches, and proactively spotting inconsistencies in data inputs and course builds that affect downstream automation and reporting. You will monitor overall system health and interface queues, resolving issues related to data mapping, interface errors, and timing inconsistencies, and escalating LMS-specific issues to the Learning Technology team when appropriate. You will own the full support intake and triage process, resolving issues efficiently, escalating with complete context when needed, and implementing/documenting fixes for logic errors, completion failures, or assignment misfires. You’ll also oversee permissions, admin access, user role reviews, and regular cleanup activities to support strong governance and system integrity, including preparing our HealthStream environment for growth, acquisitions, and integrations through technical clean-up and configuration work. You will lead the implementation and integration of new and existing tools, turning system insights into better experiences for onboarding, compliance training, and ongoing skill development. The Senior HR Analyst will partner closely with Learning Technology, Digital, and HR business partners to align LMS and HRIS data (e.g., PeopleSoft), support migrations, upgrades, and integrations, and provide practical tools and documentation to help users be successful. You’ll stay current on HRIS and LMS release notes, assessing upcoming changes and communicating key implications to HR partners and system administrators. We’re looking for an experienced LMS administrator (3+ years) with a background in HR, Business, Education, Information Systems, or a related field, who is comfortable with integrations, automation (APIs/AICC/complementary platforms), role-based access security, and hands-on troubleshooting—all with a highly customer-focused, service-oriented mindset. Description The Senior HR Analyst provides support to operational business partners to develop, implement, maintain, and improve configurations and processes within systems. They will be a subject matter expert in a few functional areas within the HR domain and will provide ongoing technical consultation on new and existing functionality, business processes, change management, and testing efforts. This person will work with technological tools to provide thorough data analysis. The Senior HR Analyst will help streamline processes by suggesting relevant insights and analyzing data about key HR metrics. This person will leverage their technical expertise to partner with key stakeholders to solve problems and work on continual process improvement to develop solutions leveraging technology.

Requirements

Experience with consulting skills with a customer-centric, solution-oriented approach
Strong verbal and written communication and ability to communicate clearly and concisely
Ability to develop and manage interpersonal relationships at all levels of the company
Strong process-oriented and data-oriented problem solver
Effectively prioritize workload comprised of both transactional and project-based tasks
Ability to build strong relationships and collaborate across teams in a fast-paced environment, adhering to project deadlines while maintaining attention to detail
Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
Experience in identifying operational issues and recommending and implementing strategies to resolve problems
Advanced experience with MS Excel
Experience with data visualizations using either R/Tableau/PowerBI
Understanding of statistical modeling and descriptive statistics
Working knowledge of SQL
Bachelor or master in human resources, business administration, I/O psychology, information technology or related field
No professional certifications required
4+ years of relevant HR experience
2+ years of relevant data analytics experience
Previous experience in leading system-related projects

Responsibilities

Own select business processes and reports within HR Domain
Recognize and suggest short-term and long-term goals, milestones, and benchmarks for key performance metrics aligned with Emorys long- and short-term business strategy and challenges related to a functional area
Understand key business processes from end user perspectives and recommend solutions that optimize system and eliminate manual processes
Lead the creation or revision of functional requirements for business process and report changes
Provide business requirements to Digital configuration team when new technical solutions are needed
Collaborate with work group to test scenarios and document results
Work closely with the project team to track issues through resolution
Deliver training solutions to affected stakeholders and support user adoption
Maintain HR data tools, reporting, and dashboards.
Produce and deliver standard (monthly, quarterly, and annual) and customized HR reports.
Performs complex data manipulation or modeling in support of critical business decisions.
May be responsible for approving and/or establishing user access to data management systems.
Gather and disburse government labor statistics, new employment regulations, and labor laws
Analyze competitorÂ¿s practices and make recommendations to management
Prepare reports of data results and present findings to senior leadership
Contribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy
Respond to HR data requests on an ad hoc basis by gathering, analyzing, and reporting relevant data from various sources.
Maintain HR data integrity by ensuring the accuracy and consistency of input data.
Audit HR data and troubleshoot irregularities.
Support data governance processes.
Develop & maintain a data glossary.
Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfaction