HR Advisor II (Virtual HR Business Partner)

Real HR Hero - Thompson HR Consulting•Los Angeles, CA

8d•$45 - $55•Remote

About The Position

As a Virtual HR Advisor II at Real HR Hero, you’ll play a key role in supporting our clients, primarily small to mid-sized businesses, as they build and maintain HR infrastructures that actually work for them. We’re not just another HR firm -- we act as expert advisors, hands-on practitioners, and reliable day-to-day support for companies that need real solutions, not generic templates. In this role, you’ll not only support your assigned clients but also provide mentorship to our HR Advisor I team members and client internal HR team members. You’ll assess client needs, conduct gap analyses, prioritize projects, and collaborate closely with both internal teams and external client contacts. You’ll also be the go-to for escalated issues and contribute to our ongoing compliance initiatives, educational blog, and special projects. This position supports multi-state clients but will have many California-based clients, with all the complexities of state/city/county-specific labor and Wage & Hour laws. We're looking for someone who's strategic and experienced, with a sharp eye for detail, a collaborative mindset, and a good sense of humor. This role blends HR expertise with client-focused project management, with a dash of creativity.

Requirements

6+ years of progressive multi-state HR experience including HR manager or HR business partner, or HR consulting experience.
Extensive experience with California labor law is required, including deep working knowledge of California employment law, wage and hour compliance, leave management, accommodations, employee relations, and protected class considerations.
Experience coaching managers and employees through difficult conversations, conflict resolution, and performance challenges.
In-depth knowledge of California and multi-state employment laws, including wage and hour regulations, leaves of absence, and compliance requirements.
Strong understanding of core HR functions such as employee relations, performance management, policy development, onboarding/offboarding, and workplace investigations.
Proficiency in HR systems and tools, including payroll/HRIS platforms, applicant tracking systems (ATS), and document management systems like Box, SharePoint, or ClickUp.
Demonstrated ability to mentor and collaborate with cross-functional teams.
Ability to adapt HR practices to a variety of industries, company sizes, and organizational cultures.
Advanced proficiency in Microsoft Office Suite, especially Word (for policy writing), Excel (for auditing, tracking and reporting), and PowerPoint (for presentations and trainings).
Comfort with cloud-based collaboration tools, such as ClickUp/Asana, Box, SharePoint, and Teams, for project management, documentation, and client communication.
Experience using and implementing various HR technologies, including payroll/HRIS platforms (e.g., Paylocity, Paycor, UKG) and applicant tracking systems (ATS) to support end-to-end HR operations.
Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
Advanced skills in project management, process improvement, and cross-functional team leadership.
Strong organizational skills and an ability to manage multiple priorities in a high-pressure, fast-paced environment.
Demonstrate ability to manage multiple reporting deadlines with minimal supervision.
Proven ability to manage multiple priorities independently in fast-paced, ambiguous environments.
Critical thinking, problem-solving, and a strategic mindset, with the ability to think ahead and initiate proactive solutions.
Strong attention to detail, with a focus on operational excellence and efficiency.
Excellent analytical, research, and communication skills.
Self-starter who thrives on structure but isn’t afraid to work in the grey.
Demonstrates initiative, independence, and resourcefulness in completing assignments.
Thrives in a consulting environment and is comfortable working independently, managing multiple clients, and prioritizing competing demands.
The incumbent must spend long hours in concentration.
The incumbent must also spend long hours on the computer entering information which requires attention to detail and high levels of accuracy.
There are several deadlines associated with this position, which may cause significant pressure.
The incumbent must also deal with a wide variety of people on various issues.
Internet speed must be 100 Mbps download and 10 Mbps upload to support our work. A hot spot only works for temporary connections.
Personal devices, if applicable, must be current enough to support secure, reliable work. Mac/iPad devices should be within three generations of current. Windows devices should be Windows 10 or above.
Home office setup must allow for focused, professional virtual meetings.

Nice To Haves

Experience mentoring, training, or supporting junior HR professionals is preferred.
Experience working for or with a fractional HR firm is a strong plus.
Bilingual in English and Spanish is highly preferred.
Comfortable balancing fun, creativity, and productivity, smarter, not harder!

Responsibilities

Serve as primary HR advisor for assigned client accounts; build trusted advisory relationships
Serve as expert advisor to clients supporting them with complex HR matters (e.g., employee relations, recruiting, onboarding, benefits, payroll, compliance, etc.)
Conduct HR assessments; conduct research; create customized templates and documentation
Develop tailored HR infrastructure for clients based on their specific needs.
Virtually facilitate various HR tasks as agreed by the client
Use approved AI or technology tools responsibly, including protecting confidential information, verifying accuracy, and applying human HR judgment before relying on outputs.
Maintain 70%+ billable hours once fully trained, requiring accurate job costing
Mentor HR Advisor I team members
Manage tasks and client documents in ClickUp, Box, SharePoint, and Teams
Collaborate with legal counsel on audits, investigations, and high-risk matters
Identify and escalate service opportunities
Stay current on HR trends and regulations, especially California law
Recruiting various positions in various industry
Perform other duties as assigned, demonstrating flexibility and commitment to organizational success.
This position will have access to various applications that house confidential information, including client employee payroll/HCM databases, and sensitive client and client employee personal documentation; ensure that access is used responsibly, maintaining confidentiality and privacy compliance requirements while preventing accidental or malicious misuse of client and client employee information.