HR Advisor (Accommodations and Accessibility)

U.S. Bank • St. Louis, MO

8d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The HR Advisory Services team is hiring. The Accessibility and Accommodations team is looking for an HR Advisor to join them. In this team, HR Advisors are responsible for cases assigned through ServiceNow (case management system) related ADA, LOAs, FMLA and accessibility. This role requires considerable tact, great communication and ability to help manage risk. This work is time sensitive and a successful individual will be organized and have an ability to manage timelines. Cases are sensitive in nature and we want a trusted advisor who can provide consultation and guidance on accommodation issues and solutions and promote a positive workplace culture. The role requires the ability to analyze, research and resolution proposals. Hybrid: Role is hybrid in posted locations. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.

Requirements

• Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
• Three to five years of experience in employee relations or as an HR Generalist or associated HR position, disability management, or equivalent experience

Nice To Haves

• Previous experience working in HR Operations or HR Service Center preferred
• Experience with federal and state disability laws, specifically ADA, LOAs, Employee Relations, Employment Law, Disability case work is desired
• Ability to work independently and to identify when to engage others
• Excellent customer service and problem-solving skills, with strong attention to detail
• Excellent listening, verbal and written communication skills
• Proven ability to maintain confidential information
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Knowledge of accommodation solutions as it pertains to disability-related barriers

Responsibilities

• responsible for cases assigned through ServiceNow (case management system) related ADA, LOAs, FMLA and accessibility
• provide consultation and guidance on accommodation issues and solutions
• promote a positive workplace culture
• analyze, research and resolution proposals

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees