HR Advisor (Accommodations and Accessibility)

U.S. Bank • St. Louis, MO

1d • $75,820 - $89,200 • Hybrid

About The Position

The HR Advisory Services team is hiring. The Accessibility and Accommodations team is looking for an HR Advisor to join them. In this team, HR Advisors are responsible for cases assigned through ServiceNow (case management system) related ADA, LOAs, FMLA and accessibility. This role requires considerable tact, great communication and ability to help manage risk. This work is time sensitive and a successful individual will be organized and have an ability to manage timelines. Cases are sensitive in nature and we want a trusted advisor who can provide consultation and guidance on accommodation issues and solutions and promote a positive workplace culture. The role requires the ability to analyze, research and resolution proposals.

Requirements

• Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
• Three to five years of experience in employee relations or as an HR Generalist or associated HR position, disability management, or equivalent experience
• Ability to work independently and to identify when to engage others
• Excellent customer service and problem-solving skills, with strong attention to detail
• Excellent listening, verbal and written communication skills
• Proven ability to maintain confidential information
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Nice To Haves

• Previous experience working in HR Operations or HR Service Center preferred
• Experience with federal and state disability laws, specifically ADA, LOAs, Employee Relations, Employment Law, Disability case work is desired
• Knowledge of accommodation solutions as it pertains to disability-related barriers

Responsibilities

• Manage cases assigned through ServiceNow (case management system) related to ADA, LOAs, FMLA and accessibility.
• Provide consultation and guidance on accommodation issues and solutions.
• Promote a positive workplace culture.
• Analyze, research and develop resolution proposals for accommodation cases.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree