HR Administrative Support

Garden of the Gods Resort and Club•Colorado Springs, CO

16h•Onsite

About The Position

The HR Administrative Support position is responsible for the implementation, coordination, monitoring, and tracking of property-wide employee training programs and employee onboarding, including recruitment, interviewing, and new hire orientation. The role involves conducting ongoing needs assessments, designing, developing, and implementing training curriculum, evaluating training effectiveness, and assisting in developing and implementing property-wide internal communications. This position will also assist in other general Human Resources duties.

Requirements

Excellent communication and interpersonal skills.
Strong PC Skills, including Microsoft Word, PowerPoint, Outlook, and Excel required.
Social media expertise needed.
Minimum of 2 years of hospitality experience required.
Valid Driver's License
CPR Certification
Food Protection Manager Certification
Food Handler Certification
Alcohol Server/Seller Certification

Nice To Haves

Four-year college degree preferred.
1-year management/supervisory experience in hospitality preferred.
2-3 years of Human Resource experience preferred.

Responsibilities

Maintain and update all training content, materials, and supplies.
Oversee, update, and facilitate weekly New Hire Employee Orientation.
Monitor departmental new hire training for all departments.
Review training materials annually and provide support as needed.
Conduct needs assessments annually, to include job task analysis.
Organize and aid in scheduling and tracking supervisor/manager training, to include new leader orientation.
Coordinate, track, and facilitate (or coordinate facilitator), as needed, all regulatory compliance training such as: HIPAA, ServSafe, Mandatory Reporter, PCI, and OSHA - including CPR, Bloodborne Pathogens, and Safety Training.
Assist in creating content for the employee communication strategy for the property using all methods of communication including email, whiteboards, All Team meetings, All Leader meetings, bulletin boards, social media, eNewsletter, intranet and more.
Assist with the planning, coordination, and facilitation of team member relations events/programs to include, but not limited to, All Team Meetings, Team Member Appreciation Events, Holiday Party, and Annual Team Member Engagement Survey/Action Planning.
Track and maintain locker assignments, vehicle tags, and employee ADP Biometrics.
Track and ensure all employee related licensures and certificates are up to date and valid for the state of Colorado.
Assist in the administration of recognition and service awards programs, including monthly Enriching Lives Recognition and annual recognition events such as Gateway Club celebration.
Administer and evaluate behavioral assessments through Predictive Index.
Assist in the recruitment process to include posting new positions internally and externally, monitoring candidates in Applicant Pro, and planning and participating in hiring events.
Attend all Human Resources functions and assist in implementation as required.
Deliver "I Am Proud" service standards and department-specific signature touch points.
Establish cross-departmental channels of communication among teammates that are consistent and complete.
Assist in general Human Resources duties such as employee investigations, coaching, audits, and data entry.
Assist other departments throughout the resort, as needed.
Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
Provide extraordinary service that is "Enriching by Nature."
Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
Be empowered to make things go right if they go wrong.
Give the guest/member a fond farewell.
Address feedback by utilizing the LEARN Model.
Demonstrate a professional appearance and be attentive to what matters most.
Comply with company policies and procedures.
Observe and adhere to safety guidelines.
Perform other duties as assigned.
Interface positively with other departments, offering assistance when needed.
Display care in the use of equipment and maintain an organized and professional work environment.