Housing Worker - Weekend

Fred Victor Centre•Toronto, ON

8d•CA$0 - CA$26•Onsite

About The Position

Fred Victor is seeking a Part-Time, Permanent Weekend Housing Support Worker to join their team. This role involves working with chronically homeless tenants to access and maintain supportive housing in a shared accommodation setting. The program operates within a harm reduction, eviction prevention, and community engagement framework, aiming to provide a safe space for individuals experiencing deep poverty, trauma, and substance use challenges. The position offers a collaborative environment and opportunities for career growth within the organization.

Requirements

Demonstrated understanding of the systems that cause and support homelessness, poverty and respect for those realities.
Demonstrated understanding that people living on low incomes are a resource to resolve community issues and not the cause of the problem.
Demonstrated experience providing support within a harm reduction, restorative justice and anti-oppression based framework.
Strong customer service skills.
Highly developed written and oral communication skills.
Strong understanding of and experience in community development practices.
Well developed conflict resolution and negotiation skills and crisis management skills.
Ability to work productively within a team setting.
Strong organizational skills; highly developed ability to prioritize work through short and long term goals and remain flexible.
Well developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Fred Victor.
Proven ability to constructively give and receive feedback.
Highly developed understanding of and proven ability to communicate appropriate professional boundaries.
Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service.
Knowledge of community-based resources.
Knowledge of the Residential Tenancies Act.
Experience with and proven responsibility handling money.

Nice To Haves

Literacy in Microsoft Office, Pirouette and Arcori (an asset)
Passion for working in a housing setting providing services that are eviction prevention, harm reduction and restorative justice focused.
Commitment to community development and programming that is reflexive to the needs and interests of the community.
Dedication to advocacy and prioritizing people who use drugs as experts of their own lives.

Responsibilities

Work with chronically homeless tenants to access and maintain alternative supportive housing in a shared accommodation setting.
Utilize community development, facilitative management, and conflict resolution approaches to facilitate supportive, co-operative living and support tenants to develop skills to live cooperatively in shared accommodation.
Facilitate monthly tenant meetings, plan agenda, take minutes and share to all tenants.
Complete annual community needs assessments and create programming based on the communities needs.
Conduct monthly check ins and Housing Assessment tools for tenants who are not assigned to Life Skills or Eviction Prevention Case Managers.
Make appropriate referrals to other supports and resources as required.
Facilitate and participate in case conferences and meetings with other workers who also provide support for the tenants.
Facilitate quarterly apartment meetings, introductions and conflict resolution processes.
Work with individual tenants to participate in decisions regarding housing.
Facilitate, encourage and promote tenant participation in various committees, activities and events.
Actively work with tenants to address safety and security.
Support the program by answering phones, fielding tenant questions, taking work orders, assisting with medication, giving notices and liaising with other workers and professionals.
Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their housing.
Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment of rent and non-compliance of the tenancy agreement.
Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management skills.
Deal with housing related issues such as behavior, social isolation, mental health, substance use and hygiene by encouraging tenants to problem solve and support them to access Fred Victor and community resources.
Work from trauma informed, community development, harm reduction, client centered and collaborative approaches.
Work as part of the Housing Team.
Work in collaboration with the hub of services offered at Fred Victor’s 145 Queen Location which also includes a safe injection site, a transitional housing program, open-house drop-in, low-cost restaurant, mental health and justice case management services and other community partners.
Respect for, and expertise working with, tenants who are facing mental health issues, addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.