HOUSING VOUCHER SPECIALIST- 10 month Project Position

WISCONSIN HOUSING & ECONOMIC•Madison, WI

7d•$51,819 - $63,078•Hybrid

About The Position

WHEDA is seeking a Housing Voucher Specialist to join our Compliance team in our Madison facility for a 10-month project. This position provides administrative and technical support for the coordination and administration of housing voucher programs, including Housing and Urban Development (HUD), Housing Choice Voucher (HCV), Moderate Rehabilitation (MR) programs and any other applicable voucher programs. WHEDA offers a hybrid work policy where certain employees may enjoy a remote work schedule, based on position and business needs. This specific position is eligible for hybrid work after in-office training is completed.

Requirements

Associates degree in Business, Finance, Real Estate, Accounting, Economics, or a closely related field AND 3 years of experience related to housing voucher programs or affordable housing compliance; OR equivalent combination of education and experience
Valid Driver’s License
Knowledge of HUD systems, deadlines, requirements, and Housing Quality Standards (HQS)
Data collection and research methods
Leasing, occupancy, and fair housing principles
Loan programs and documentation requirements
Housing regulations, principles, practices, procedures and applicable federal, state, and local laws
Attention to detail, and ability to troubleshoot for process improvement
Customer service principles
Excellent verbal and written communication skills, including preparation of business correspondence
Problem solving skills and ability to work under pressure
Successful prioritizing and management of work projects
Ability to work independently and efficiently
Strong adherence to confidentiality in working with clients and vendors

Responsibilities

Assists in coordinating and carrying out the day-to-day operations of housing voucher programs; conducting outreach and training, maintaining systems, processing contracts, applications, certifications, and reexaminations and terminations. Provides housing search and leasing assistance and conducts on-site inspections.
Researches, interprets, applies, and communicates State and Federal government (including HUD) regulations, rulings, legal documents, statutory and program requirements, and handbooks related to the voucher program. Guides external customers with this information and ensures that Authority procedures, administrative plans, agreements, contracts, and MOUs follow all regulations and standards.
Assesses compliance of participants and owners/agents with federal rules and regulations; works closely with owners/agents, external partners, and HUD staff to ensure compliance and develop plans for resolution when needed; contributes to internal development and updating of compliance monitoring and documentation methods.
Receives, identifies, and resolves or refers all participant and owner/agent concerns and complaints regarding program requirements to assure maximum compliance and efficient customer service.
Analyzes financial information for determining program viability and budget, executing external contracts, determining program participant services, assessing rent reasonableness, and processing contract renewals for applicable programs.
Prepares, reviews, and maintains program documentation including reports, reconciliation, and financial statements to and from internal and external stakeholders and sponsors.
Performs or assists with other duties as assigned.