Housing Support Worker

Friends of Ruby • Toronto, ON

3d • Onsite

About The Position

Friends of Ruby supports 2SLGBTQIA+ youth aged 16–29 through mental health services, social programs, and housing. We operate a Youth Centre and a Transitional Home, offering identity-based barrier-free counselling, case management, housing supports, drop-in and community programming in affirming and integrated way. Our work is rooted in intersectional, anti-oppressive, and decolonized approaches, and we are committed to treating everyone with dignity, respect, and inclusion. The Housing Support Worker role provides direct support to youth living in the Transitional Home, primarily during weekend shifts. This role focuses on maintaining a safe and affirming environment, facilitating life-skills programming, and responding to crises using de-escalation and harm-reduction approaches. Additionally, help youth access resources, navigate systems, and build resilience through individualized coaching and emotional support.

Requirements

• Post-secondary education in social work, social sciences, related field (or equivalent experience).
• Experience working with youth and/or in mental health, addictions, or residential settings.
• Knowledge of Housing First for Youth and harm-reduction models.
• Current CPR/First-Aid training is required.
• Must be legally authorized to work in Canada.
• Must provide a satisfactory Vulnerable Sector Police Check.
• Must reside in Ontario.

Nice To Haves

• Familiarity with Toronto Shelter Standards and SMIS; TREAT is an asset.
• Training in CPI, ASIST, and/or UMAB is an asset.

Responsibilities

• Welcome and orient youth, providing compassionate, non-judgmental support.
• Collaborate with youth to address goals, safety, and care plans.
• Build connections with community partners to amplify support.
• Support daily operations, including reception tasks, snack prep, and maintaining a clean, safe space.
• Provide trauma-informed, harm-reduction-based care and crisis support.
• Collaborate with volunteers and teammates to foster a positive, inclusive environment.

Benefits

• Be part of a mission-driven organization where your work has a lasting impact on the lives of 2SLGBTQIA+ youth.
• Join a welcoming, inclusive environment where your ideas are valued, and your contributions are recognized and celebrated. We offer a space where everyone can be their authentic selves at work.
• We invest in your professional development with meaningful opportunities for growth, learning, and advancement.
• Engage in work that is challenging, meaningful, and aligned with your values.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree