Housing Support Worker

Friends of Ruby•Toronto, ON

3d•Onsite

About The Position

The Housing Support Worker role provides direct support to youth living in the Transitional Home, primarily during weekend shifts. This role focuses on maintaining a safe and affirming environment, facilitating life-skills programming, and responding to crises using de-escalation and harm-reduction approaches. Additionally, help youth access resources, navigate systems, and build resilience through individualized coaching and emotional support.

Requirements

Post-secondary education in social work, social sciences, related field (or equivalent experience).
Experience working with youth and/or in mental health, addictions, or residential settings.
Knowledge of Housing First for Youth and harm-reduction models.
Current CPR/First-Aid training is required.
Must be legally authorized to work in Canada.
Must provide a satisfactory Vulnerable Sector Police Check.
Must reside in Ontario.

Nice To Haves

Familiarity with Toronto Shelter Standards and SMIS; TREAT is an asset.
Training in CPI, ASIST, and/or UMAB is an asset.
Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.

Responsibilities

Welcome and orient youth, providing compassionate, non-judgmental support.
Collaborate with youth to address goals, safety, and care plans.
Build connections with community partners to amplify support.
Support daily operations, including reception tasks, snack prep, and maintaining a clean, safe space.
Provide trauma-informed, harm-reduction-based care and crisis support.
Collaborate with volunteers and teammates to foster a positive, inclusive environment.