Housing Support Assistant

Department of Communities and Justice•Independence Charter Township, MI

9d•A$37,768 - A$73,930•Onsite

About The Position

The Housing Support Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions. Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff. This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

Requirements

Provide a range of customer focused services and skills to help facilitate the key accountabilities.

Nice To Haves

Commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

Responsibilities

Provide a range of routine administrative activities to contribute to the efficient and effective operation of the team/unit that support delivery of services to DCJ clients/customers.
Process business information and contribute to the maintenance of administrative systems to ensure the flow of information is in accordance with standards and guidelines.
Use relevant technology to prepare documentation and presentation material to support business unit managers and directors.
Support the use of business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving, and tracking files to ensure the accurate and safe storage of information.
Work and maintain regular contact with other business areas to effectively arrange meetings and manage the flow of business information.