Housing Supervisor

Work at TASC•Springfield, MO

21h•Hybrid

About The Position

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management®, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC! Position Summary: The B.R.I.D.G.E To Home Program serves individuals returning from Illinois prisons who face significant and often compounded barriers to successful reentry. Frequently excluded from traditional housing and support systems, these individuals are at increased risk of homelessness and recidivism. The program’s primary goal is to provide permanent supportive housing for individuals traditionally considered hard to place, creating a foundation for long-term stability and successful reintegration into the community. Guided by low-barrier, housing placement principles, the B2H Program eliminates preconditions such as abstinence or mandatory treatment participation, offering immediate access to housing. The Supervisor is responsible for providing clinical supervision of daily program operations and reports directly to the Administrator. This position is charged with ensuring that all clients receive individualized, continuous care rooted in evidence-based clinical practices, including substance use disorder treatment, AODA (Alcohol and Other Drug Abuse) counseling, and recovery-oriented support services. The Supervisor will ensure the effective implementation of clinical protocols and quality standards while also leading staff training, supervision, and performance evaluation. This role manages a multidisciplinary team consisting of Case Managers, Peer Support Specialists, and a Network Housing Developer and oversees the coordination of services across an expansive geographic region.

Requirements

Master’s degree from an accredited college or university in social work, psychology, criminal justice, or related human service field required
At least 3 years of management and supervisory experience in the human services field and/or corrections reentry.
Monitor and uphold program compliance to ensure high-quality client care, meet program benchmarks, and fulfill all necessary reporting obligations.
Ability to set goals, develop workflows, procedures, and policies for operating manuals and training.
Align staff performance with contract standards, coach and mentor supervisors, implement corrective actions, and promote ongoing program improvements.
Monitor and manage data, complete monthly reports to ensure the goals and objectives are being met.
Develop and sustain working relationships with partner agencies, funders, external stakeholders, and government officials at the state, local, and municipal levels; serve as the agency’s representative on relevant task forces and initiatives supporting division programs
Skilled in navigating challenging situations involving mental health, housing instability, safety concerns, and conflict resolution with landlords and clients.
Available to respond to client or landlord concerns through a 24/7 on-call emergency line, demonstrating prompt decision-making and effective problem-solving.
Willing and able to enter and exit IDOC facilities as required.
Excellent interpersonal skills, able to work appropriately with staff, peers, management, and clients.
Proficient in Microsoft Office Suite and other software applications
Effective oral and written communication skills
Ability to effectively work as part of a professional team

Nice To Haves

an active Illinois licensure (LSW/LCSW or LPC/LCPC) is highly preferred.
Familiarity with Illinois housing policies, HUD guidelines, and tenant rights, particularly as they relate to justice-impacted populations, is a plus.
Individuals with justice-involved backgrounds or other lived experiences are welcomed and encouraged to apply.

Responsibilities

Supervise the day-to-day activities of staff.
Manage and provide clinical oversight for staff productivity, as well as all clients and program-related services.
Monitor staff case load progress, conduct file reviews for complete and accurate client records, review all program enrollment/exits, housing stabilization plans, advocacy, etc.
Prepare, interpret, and present reports to the Administrator in accordance with established timeframes as requested; serves as a direct liaison to the Administrator for program-related needs and operational issues.
Maintain program information and technology affecting functional area(s) to increase program effectiveness and ensure compliance
Ensure that confidential information relating to the organization, its staff, and clients is kept confidential.
Submit monthly data reports to the Administrator
Serve as liaison in identifying housing opportunities and maintaining relationships with landlords and housing service providers
Participate in community-based meetings with local housing-based resource providers
Attend all required training