Housing Stabilization Specialist (Full-Time)

Wraparound Maryland•Salisbury, MD

2d•Hybrid

About The Position

Wraparound Maryland, Inc. is seeking a dedicated, resourceful, and empathetic Housing Stabilization Specialist to provide direct care and non-clinical case management for the Pathways Home program. This community-based initiative serves approximately 25 low-income households and 80 unduplicated individuals annually in Worcester County, specifically targeting individuals, families, and Transition-Aged Youth (TAY, ages 18–30) facing housing instability, system transitions, and economic hardship. The Specialist works directly on the front lines to help participants navigate the transition from homelessness, incarceration, foster care, or institutional settings into stable, long-term housing and self-sufficiency.

Requirements

Must have a valid driver's license and reliable transportation.
Must be able to pass a background check.
Must be able to work flexible hours, including some evenings and weekends as needed.
Must be proficient in Microsoft Office Suite (Word, Excel, Outlook).
Must have excellent communication and interpersonal skills.
Must have the ability to work independently and as part of a team.
Must have the ability to maintain confidentiality.
Must have the ability to de-escalate crisis situations.
Must have the ability to build rapport with diverse populations.
Must have the ability to manage a caseload of approximately 25 households.
Must have the ability to document services accurately and in a timely manner.
Must have the ability to advocate for participants' needs.
Must have the ability to work in a community-based setting.
Must have the ability to work with individuals experiencing homelessness, incarceration, foster care, or institutional settings.
Must have the ability to work with Transition-Aged Youth (TAY, ages 18–30).

Nice To Haves

Experience working with low-income populations.
Experience with case management software.
Knowledge of community resources in Worcester County.
Bilingual in Spanish or other languages.

Responsibilities

Coordinate immediate housing relief by managing and distributing program resources, including rental assistance, security deposits, and utility support to prevent displacement and reduce homelessness.
Conduct regular check-ins and assessments to help participants identify barriers to stability.
Assist in building long-term self-sufficiency goals and navigating complex adult systems.
Link participants to critical community resources, including behavioral health services, employment opportunities, and local healthcare networks.
Directly assist participants in removing barriers to employment and housing by helping them obtain vital records, including birth certificates, state identifications, and Social Security documentation.
Oversee and facilitate low-barrier drop-in supportive services.
Provide participants with access to showers, hygiene supplies, and light refreshments to build trust, maintain dignity, and encourage continuous program participation.
Tailor care approaches to meet the distinct needs of priority populations: Individuals and families experiencing or at imminent risk of homelessness. Justice-involved individuals returning to the community post-incarceration. Adults and TAY (ages 18–30) transitioning out of foster care, residential treatment, or behavioral health facilities.