Housing Stabilization Specialist- Commons at Chantry

National Church Residences•Columbus, OH

About The Position

This position provides individualized housing stabilization services to help residents maintain successful tenancies and prevent eviction. The specialist will develop and implement Housing Retention Plans, Behavioral Agreements, housekeeping plans, and rent repayment plans. They will conduct monthly home visits to assess housing conditions, reinforce lease compliance, and identify tenancy risks. The role involves coaching residents on independent living skills such as budgeting, housekeeping, lease responsibilities, conflict resolution, and tenant rights. The specialist will utilize trauma-informed care, Housing First, motivational interviewing, and harm reduction approaches. They will partner with Property Management to address lease violations, coordinate interventions, and support housing retention. Maintaining timely and accurate documentation, monitoring resident progress, tracking housing stability outcomes, and assisting with program reporting are key responsibilities. Collaboration with Case Managers, Clinical staff, Property Management, and community partners is essential, as is participation in team meetings, case conferences, required trainings, and continuous quality improvement initiatives.

Requirements

High school diploma or GED with two (2) years of related experience; or Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field.
Two (2) years of experience working with individuals experiencing homelessness, mental illness, substance use disorders, or other barriers to housing.
Strong communication, relationship-building, and problem-solving skills.
Ability to work independently and as part of a multidisciplinary team.
Proficient in Microsoft Office and electronic documentation systems.
Ability to maintain accurate documentation and manage multiple priorities.

Nice To Haves

Experience in Permanent Supportive Housing (PSH), Housing First, Rapid Re-Housing, or supportive housing programs preferred.
Knowledge of Fair Housing, lease compliance, eviction prevention, and housing retention strategies preferred.
Experience with trauma-informed care, motivational interviewing, and strengths-based practices preferred.
Bilingual (Spanish, ASL, or other languages) preferred.

Responsibilities

Provide individualized housing stabilization services to help residents maintain successful tenancies and prevent eviction.
Develop and implement Housing Retention Plans, Behavioral Agreements, housekeeping plans, and rent repayment plans.
Conduct monthly home visits to assess housing conditions, reinforce lease compliance, and identify tenancy risks.
Coach residents on independent living skills, including budgeting, housekeeping, lease responsibilities, conflict resolution, and tenant rights.
Utilize trauma-informed care, Housing First, motivational interviewing, and harm reduction approaches to engage residents and promote positive outcomes.
Partner with Property Management to address lease violations, coordinate interventions, and support housing retention efforts.
Maintain timely and accurate documentation, including case notes, home visit records, and housing stabilization plans.
Monitor resident progress, track housing stability outcomes, and assist with program reporting.
Collaborate with Case Managers, Clinical staff, Property Management, and community partners to coordinate resident services.
Participate in team meetings, case conferences, required trainings, and continuous quality improvement initiatives.

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
Healthcare Flexible Spending Account or Employer funded Health Savings Account.
Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
Parental Leave paid at 100% for four weeks.
Dental & Vision coverage for you and your family with Nationwide providers.
Company provided Life & ADD insurance and Disability coverage.
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses.
Paid Time Off (PTO) and 9 paid Holidays.