ACTT Housing Specialist

Easterseals PORT Health•Burlington, NC

3d•$21 - $26

About The Position

Easterseals PORT Health is seeking a compassionate Housing Specialist / Qualified Professional to join its Assertive Community Treatment (ACT) team serving Burlington and surrounding areas in Alamance County. The role supports individuals living with severe and persistent mental illness in securing and maintaining stable housing and developing skills for long-term community success. As part of a multidisciplinary ACT team, the Housing Specialist focuses on housing stability, tenancy support, and rehabilitation services, including support for individuals participating in the Transition to Community Living Initiative (TCLI). The position primarily follows a Monday–Friday schedule, 8:00 a.m.–5:00 p.m., and includes participation in an after-hours on-call rotation. Work is primarily in community settings such as homes, shelters, hospitals, streets, and jails.

Requirements

Strong commitment to recovery-oriented, person-centered care.
Experience working with individuals with severe and persistent mental illness.
Knowledge of community housing resources.
Ability to build trusting, respectful relationships that honor client choice and rights.
Bachelor’s degree in a human services or related field.
Qualified Professional (QP) status or eligibility.
Valid North Carolina driver’s license and reliable transportation with no restrictions.
Willingness to work primarily in community settings, including homes, shelters, hospitals, streets, and jails.
Ability to participate in an after-hours on-call rotation.
Comfort using electronic health records and standard office technology.
Ability to sit, type, perform repetitive motions, speak clearly, and document legibly.

Nice To Haves

Experience in ACT, TCLI, or community-based services.

Responsibilities

Provide case management for an assigned group of individuals and coordinate care with the Individualized Treatment Team (ITT).
Develop, implement, review, and revise individualized treatment goals and service plans.
Deliver housing and tenancy-sustaining supports, money management and entitlement assistance, activities of daily living support, and health, wellness, recovery, and community integration services.
Build and maintain relationships with housing stakeholders, including Housing Authorities, permanent supportive housing providers, rapid re-housing programs, HUD-VASH, the NC Housing Finance Agency, and local landlords.
Coordinate communication with guardians, care coordinators, landlords, and community agencies.
Provide individual and/or group supportive therapy and symptom management interventions.
Participate in comprehensive assessments covering psychiatric history, substance use, physical health, social functioning, and housing needs.
Support individuals during crises and participate in an on-call rotation.
Educate and support families while advocating for client rights and preferences.
Document services and progress accurately and promptly in the electronic health record.
Participate in daily team meetings, treatment planning, and organizational reviews.
Provide substance use treatment and recovery-oriented support as needed.