ACTT Housing Specialist

Easterseals PORT•Burlington, NC

2d•Onsite

About The Position

Easterseals PORT Health is seeking a compassionate Housing Specialist / Qualified Professional to join its Assertive Community Treatment (ACT) team serving Burlington and the surrounding Alamance County area. The role supports individuals with severe and persistent mental illness in finding and maintaining safe, stable housing and building skills for long-term success in the community. It also supports individuals participating in the Transition to Community Living Initiative (TCLI). As part of a multidisciplinary ACT team, the Housing Specialist provides case management, housing and tenancy support, rehabilitation services, and recovery-oriented assistance. The position works with individuals, families, landlords, housing providers, care coordinators, and community agencies to support housing stability, treatment goals, and community integration. The position follows a primarily Monday–Friday schedule, 8:00 a.m.–5:00 p.m., and includes participation in an after-hours on-call rotation. Work takes place primarily in community settings, including homes, shelters, hospitals, streets, and jails.

Requirements

Strong commitment to recovery-oriented, person-centered care.
Experience working with individuals with severe and persistent mental illness.
Knowledge of community housing resources.
Ability to build trusting, respectful relationships that honor client choice and rights.
Bachelor’s degree in a human services or related field.
Qualified Professional (QP) status or eligibility.
Valid North Carolina driver’s license and reliable transportation with no restrictions.
Willingness to work primarily in community settings, including homes, shelters, hospitals, streets, and jails.
Ability to participate in an after-hours on-call rotation.
Comfort using electronic health records and standard office technology.
Ability to sit, type, perform repetitive motions, speak clearly, and document legibly.

Nice To Haves

Experience in ACT, TCLI, or community-based services.

Responsibilities

Provide case management for an assigned group of individuals and coordinate care with the Individualized Treatment Team (ITT).
Develop, implement, review, and revise individualized treatment goals and service plans.
Deliver rehabilitation services, including housing and tenancy-sustaining supports; money management and entitlement assistance; activities of daily living; and health, wellness, recovery, and community integration supports.
Build and maintain relationships with housing stakeholders, including housing authorities, permanent supportive housing providers, rapid rehousing programs, HUD-VASH, the NC Housing Finance Agency, and local landlords.
Coordinate communication with guardians, care coordinators, landlords, and community agencies.
Provide individual and/or group supportive therapy and symptom-management interventions.
Participate in comprehensive assessments covering psychiatric history, substance use, physical health, social functioning, and housing needs.
Support individuals during crises and participate in an on-call rotation.
Educate and support families while advocating for client rights and preferences.
Document services and progress accurately and promptly in the electronic health record.
Participate in daily team meetings, treatment planning, and organizational reviews.
Provide substance-use treatment and recovery-oriented supports as needed.