Housing Services Program Coordinator

Community Development Partners•Newport Beach, CA

1d•$68,000 - $78,000•Hybrid

About The Position

At Community Development Partners (CDP), we are dedicated to creating life-enhancing affordable housing through innovative and sustainable developments with a focus on long-term community engagement. As a mission-driven certified B Corp, we are a for-profit developer prioritizing impact goals. Since 2012, we have developed nearly 3,000 homes with over 1,000 in our pipeline, totaling over $1.2 billion in development costs. Our team values forward progress, collaboration, authentic connection, and fun. We are seeking a Services Program Coordinator to join our Asset Management team. This role is ideal for someone committed to community services that support marginalized and underserved populations, believing that housing and supportive services should be accessible to all. The Services Program Coordinator will manage resident services partners across the CDP portfolio, ensuring strategic goals are met at properties in California and Arizona, and working collaboratively with Asset Management to maintain healthy and stable residents and properties.

Requirements

Strong written and verbal communication skills, allowing for clear and succinct communication in a variety of settings (phone, in-person and email), and with people of various backgrounds and levels, both internally and externally.
Thorough understanding of MS Office and Google Workspace.
A strong customer focus, with dedication to meeting the expectations, needs and requirements of internal and external stakeholders, successfully gaining their trust and respect.
Willingness to roll up your sleeves and dig in, finding creative solutions to new and old challenges.
Ability to work successfully both independently and with others, building professional working relationships based on mutual trust and respect.
Ability to successfully build rapport and collaborative partnerships with all levels of employees, managers, residents and partners, that are based on mutual trust and respect.
Confidence in, and enjoyment from, dealing with complex dynamics and situations.
Strong planning and organizing skills, with the ability to work on multiple projects simultaneously and while adhering to deadlines.
Thorough knowledge of Fair Housing laws and industry standards of confidentiality, and the ability to utilize this knowledge in daily practice.
Ability to travel to the properties within your portfolio, both within, and outside of, the Portland Metro area.
Minimum of 2 years’ experience building or managing programs that support resident or community services.
Proven experience building strong, collaborative partnerships with external partners and service providers.
Valid Driver’s license, transportation, and the ability to periodically visit projects.

Nice To Haves

Bachelor’s degree in public health, social work, psychology, real estate, business, or a related field, or equivalent experience preferred.

Responsibilities

Manage partnerships with local non-profits, community organizations, and service providers across the CDP portfolio, providing technical assistance to service providers as needed.
Ensure services are tailored to resident profiles and incorporate a well-rounded mix of programs to enhance resident education, skill-building, community building and more.
Oversee third party service providers across the portfolio in order to ensure regulatory compliance and satisfaction of residents.
Communicate thoughtfully and effectively with individuals of diverse backgrounds, both on-site at our properties and with all external partners and service providers, in order to ensure that service delivery at all properties aligns with CDP’s vision and goals for the projects.
Coordinate with Property Management and Asset Management staff around issues related to operations in order to ensure consistent communication practices and alignment of shared goals.
Manage tracking and reporting of program utilization and impact. Collect both quantitative and qualitative data from service providers.
Other duties as assigned.