Housing Program Coordinator – NCAA Championship Housing

TKO•Colorado Springs, TX

4d•$18 - $24

About The Position

The Hotel Market Coordinator is a critical support role for On Location’s NCAA Championship Housing Team. As the official housing partner for all 94 NCAA Championships and other applicable events, we provide comprehensive housing solutions and event lodging support. The primary focus of this position is to provide support for Hotel Market Managers. Responsibilities include managing championship and regional event modifications (including but not limited to addendums, block releases and handoff letters), developing contract negotiation expertise to support championship agreements, and collaborating closely with the operations team to ensure timely communication of updates and changes.

Requirements

Minimum of two years previous sales admin and / or supportive roles experience, preferably in a hotel environment.
Strong attention to detail
Proficient in Microsoft Office
Able to effectively interact with management on a regular basis.
Strong at multi-tasking and working in a fast-paced environment.
Professionalism, positive attitude, and a team player.
Strong communication skills, both oral and written, are key.

Responsibilities

Manage hotel contract addendums, block releases and handoff letters for championship and regional events within all markets
Provide outstanding customer service to NCAA, city hosts, hotel partners and all applicable vendors
Develop contract negotiation skills and understanding of the different NCAA sports
Provide administrative and organizational support to Hotel Market Managers
Develop and implement new procedures to allow for efficiencies within the department
Work alongside Operations team to manage the contract work flow from start to finish
Proactively research online rates and compare to contracted NCAA blocks
Assist with client, vendor, and customer calls and issues as needed
Answer emails and questions from Anthony Travel on-site reps as it pertains to NCAA Championships
Develop relationships and work effectively with key hotel and client contacts
Prioritize multiple projects and deadlines to ensure all are completed on time
Provide other tasks as necessary to assure success of the program, as requested by the Senior Manager
Must be adaptable with work and travel schedule, and be available to travel for work, which may include extended work hours during nights, weekends, and holidays. This position will require less than 10% travel.