Housing Revenue & Resident Accounts Specialist

Mercy Haven•Town of Islip, NY

13d•Onsite

About The Position

Mercy Haven is seeking a Housing Revenue & Resident Accounts Specialist to manage billing, receivables, revenue tracking, and financial reporting for Medical Respite and social care network programs. The role supports the financial integrity of housing and transitional resident programs through accurate billing, contract tracking, rent collection, and monitoring program budgets and expenditures. The schedule is Monday through Friday, 8:30 a.m. to 4:30 p.m. The position is based at Mercy Haven’s main office in Islip Terrace, New York, and pays $60,000 annually (non-exempt).

Requirements

An associate degree in Finance or Accounting is preferred.
At least two years of accounts receivable, billing, or nonprofit finance experience is preferred.
Experience with Medicaid billing and nonprofit contract management is highly desirable.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Excel and accounting software.
Ability to maintain confidentiality and handle sensitive financial information.
Strong written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines.
Knowledge of nonprofit housing, supportive housing, or transitional housing programs is preferred.
Familiarity with grant-funded programs and budget tracking is preferred.
Experience working with diverse and vulnerable populations is preferred.

Nice To Haves

Associate degree in Finance or Accounting.
At least two years of accounts receivable, billing, or nonprofit finance experience.
Experience with Medicaid billing and nonprofit contract management.
Knowledge of nonprofit housing, supportive housing, or transitional housing programs.
Familiarity with grant-funded programs and budget tracking.
Experience working with diverse and vulnerable populations.

Responsibilities

Review 1115 waiver accounts receivable for processing.
Maintain accounts receivable ledgers for resident rent charges and payments.
Verify, record, and post rent receipts accurately and promptly.
Mail rent receipts to residents as required.
Prepare and maintain spreadsheets tracking resident rent arrears.
Prepare and distribute monthly arrears notification letters to residents.
Contact residents about outstanding rent balances and meet with them to discuss the implications of nonpayment and establish payment plans.
Track and reconcile rent accounts for Community Residences and Adult Home programs.
Enter, transmit, and post Medicaid billing information.
Process resident rent charges and ensure appropriate documentation and reconciliation.
Maintain accurate financial records in compliance with organizational policies and funding requirements.
Assist with audits, reconciliations, and reporting requirements related to grants and contracts.
Monitor accounts for accuracy and timely follow-up on outstanding balances.
Collaborate with program and finance staff to ensure compliance with contractual and financial obligations.
Support the inception and growth of the representative payee program.
Perform other relevant duties as assigned.

Benefits

Full benefits package including medical insurance.
Company-paid dental and vision coverage for single coverage.
Health Reimbursement Account (HRA) for the medical plan.
Paid vacation and sick time.
Agency-paid basic life insurance.
Supplemental employee, spouse, and child life insurance policies.
Long-term disability insurance.
Short-term disability insurance.
403(b) retirement savings plan.
Tuition reimbursement.
Eligibility for an alternate work schedule after successful completion of the introductory period.