Housing Receptionist

Citizen Potawatomi Nation•Shawnee, OK

1d•$14 - $19•Onsite

About The Position

The purpose of this position is to provide administrative assistance to the Housing management team. This includes greeting and assisting clients in person and by phone, opening and closing the office, data entry, answering multi-line telephones, receiving and sorting mail, and filing.

Requirements

Excellent organizational skills necessary to maintain a multi-faceted, fast paced and detail oriented office.
Effective people and communication skills and patience in dealing with a variety of human dispositions.
Ability to educate clients who are unfamiliar with Housing regulations and programs.
Basic knowledge of computer functions and applications including word processing, spreadsheets, maps and graphics, and on-line resources.
Able to interpret NAHASDA, HUD, Housing Policies, & Other Federal Regulations.
A minimum of One (1) year of experience with Indian Housing.
High School diploma or GED equivalent.
Knowledge of operation and maintenance of office machines.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Responsibilities

Collect and collate data for CPNHA activity reporting.
Provide support and assist other program managers.
Type memos, correspondence, reports, and other documents as required.
Collect and process rent payments when Affordable Housing Manager is unavailable.
Receive inquiries about CPNHD (Citizen Potawatomi Nation Housing Department) programs and direct to the appropriate department.
Send or hand out applications to individuals interested in the Housing Programs.
Generate the quarterly Housing Newsletter.
Assist applicants with understanding the guidelines of the current Housing programs.
Provide support in maintaining and updating applicant files.
Collect and distribute mail and messages.
Assist in the coordination of resident events.
Maintain CPNHA administrative files.
Responsible for contacting Housekeeping, Maintenance, Phone Repair, and other mechanical repair vendors when necessary.
Order office, equipment, and kitchen supplies.
Check prices for the procurement process and fill out proper paperwork required by HUD.
Maintains files on work orders.
Perform all other duties as assigned.